East Ridge Platinum Cafe & Restaurant

Pork Belly is a favourite for us here. Definately the place to go if you want to impress your guests for an affordable price. Amazing menu! Very fancy, but not schmancy! Haha!

A second visit to this restaurant was as good as the first! Bright, friendly, upmarket - this is a really good restaurant with great food and excellent service. We may not have been very imaginative with our orders - 3 of us had steak and one had beetroot pasta (for a second time having loved it the first time) but the meals were really good. Cooked to perfection - both meat and vegetables with a very more-ish sauce (plates were wiped clean!) - a meal thoroughly enjoyed. The dessert menu has plenty of variety - and all were delicious. Careful attention to presentation added to the experience. A quick look at the breakfast menu whetted our appetite for a return visit for brekkie at a later date.

Approximate cost: $32.00

I was really impressed when I came here with some people from work. The restaurant is really modern and clean and the customer service was amazing. I ordered the beetroot pasta and omg!! it was so good. I will definately going back for more of that pasta soon.The food was so well presented and really beautiful fresh tasting pasta. Highly recommend this place to anyone.

Approximate cost: $22+

The meals at Platinum were lovely although it was let down by the service. I had previously been to this restaurant before it re-opened and in the past had a bit more of an upmarket feel...the young girl who served us was polite and cheery however i felt that she needed more support to understand excellent customer service delivery. That said i will definitely go back again

This was my favourite resturant. Fantastic meals, steak was wonderful. It has been closed now for a few months but will be opening again soon with new owners. I hope it is just as nice as before.

Approximate cost: $25.00

We went out to celebrate my mum's 60th birthday last week and had the best night ever. I've been there once before and it was good but now there's a new menu. It's awesome. Service means a lot to me and and food as well. I 'd give them a 9 out of 10.

Approximate cost: $25-$32.00

What a wonderful restaurant, staff are lovely and the food is to die for!!! We will be back again really soon.

Approximate cost: $25.00

What an experience!
Out for Mum's 50th on a Monday evening - 6 people
Mum had been before and loved the food!

Upon entering the restaurant I informed the employee of our booking, she informed us we were not there with a short "nup" so we tried some other names but no luck and she walked off - apparently not interested. When she returned a supervisor/manager approached and quickly solved the issue by sitting us down on a table for eight that had a "no show" booking, we sat down.
Menu was quite small however being a fine dining restaurant this was expected.
Waited a while to order drinks but apologies were made and we were in no rush.
Got drinks straight away (except for a coke we had ordered) and wine was hastily poured by employee who left quickly - I should point our it was a Monday night and there were a fair few spare tables and enough waiters to cover them...
When the employee returned she asked if we were waiting on any more people, my mum replied with "no we are ready to order".
The employee informed my mum that "she would not be spoken to like that" and I quickly tried to calm the situation by ordering some starters.

I have previously worked in hospitality for many years and have served the most horrible of customers - however we are the kind of customers who can't bring ourselves to complain over a hair in a meal!

I have never witnessed such rude behavior from hospitality staff in my life, I felt like we were an inconvenience to the employee who was serving us.

My mum got incredibly upset, she did not understand what had happened, so I gave another employee the money for the bottle of wine we had ordered and we left.

On our way out the employee who had been serving us scoffed and said "Oh, you're joking"

Save your money and go into town for a night out for food of the same price and service with a smile! I'd rather pay that extra in travel than ever set foot in Platinum again!

Approximate cost: $28-35

Havent had the chance to eat here for lunch or dinner but we did go down for breakfast on the weekend. Breakky menu was really good with quality produce and good variety. Staff were very bubbly for a sunday which i suppose is both good and bad but we did get comments from the staff about what a big night they had the night before (harmless). Well definnately head in for lunch/dinner after the quality of breakfast that we recieved.

Six older friends attended a Blackboard special lunch for $19.90 which included a single course plus a glass of wine. We all thought it excellent value offering a good variety of casual mains and a pleasant glass of wine. We will visit there again, soon. Atmosphere was quiet and warm on a very bleak day.

The staff at Platinum are for me the only redeeming factor for the whole restaurant- even then nothing to write home about. They were pleasant enough and reasonably attentive. The food on the other hand left much to be desired. The kids meal we ordered - chicken and chips - the chicken came out burnt(!) and dry, the chicken caeser salad was the most stingy serving of salad I think I have ever received. The chicken in the salad was also overcooked and dry. The palma was mediocre though the turkish bread was very very good. I agree with a previous review that the menu was strangely confusing to read and follow.
Overall I would definitely recommend people try somewhere different if they are looking for value for money and a tasty meal. Will not be going back again.

Approximate cost: $20-30

Out for dinner with some girlfriends. Food was great, we ordered prawn something, seafood pasta, chicken palma and lamb rump, all presented beautifully although delivered at slightly different times-not a huge deal. I had the lamb and it was lovely, cooked exactly how I ordered (well done) I enjoyed every mouthful and my friends were complementary about their mains too. We all had dessert- the sticky date puddings were huge. I had the lemon tart and it was one of the worst I have tried (should have had the sticky date pud), which was a pity as made a nearly perfect dinner not so perfect. Towards the end of our dinner the air-conditioning appeared to be turned up perhaps a ploy to get patrons to hurry up and leave a real shame as was a nice atmosphere to stay for a lingering chat. Our waitress although seemingly a little inexperienced was very attentive and friendly. There is room for improvement (the food is pretty good) it was still an enjoyable night out for us girls!

Approximate cost: $25+

We have recently moved to a suburb nearby and were looking for a nice restaurant to try out. Our booking was for 7.00 on a Friday night so there were not many diners in the place yet. this created the only negative of the evening in that within 5 minutes of being seated we were approached by 4 different staff wanting to take a drink order, we hadnt even opened the menu yet!
the food was of a very good standard with a menu selection that would have something for everyone with its breadth of variety.
We would certainly go back again!

Approximate cost: $35

From the lipstick on my glass to the wait on the meals, we did not have a good experience! We waited well over 20 minutes to be asked if we would like a drink. We then waited even longer for our meal order to be taken - I ended up having to get up and find a waiter to take our order. I was then told what I had chosen off the very small menu was not available. I then ordered a steak medium-well and my friend ordered a salad. Our meals took just over an hour and when they finally came out, my steak was near rare. By this time it was 9pm ( we arrived at 7pm) and we decided to leave and get take away on the way home as I was not prepared to wait any longer. Judging by neighbouring tables yelling out comments, this experience was common.

Approximate cost: $30

Have only dined there once so far as it is still fairly fresh. The food was great but there is room for improvement on the service. I would try it again based on the food alone but if the service wasn't up to scratch next time, then there are other places that have good food and the service to match and I would opt for those ones.

Approximate cost: $32