Hate vouchers - never good value. I haveunsubscribed from all group buying sites and never ever use a hairdresser who offers vouchers through these sites. It is never ever a genuine good deal and you spend money and time getting reparative treatment following this "good deal."

Hi Lisa133, we agree with the comment by Itgirl41, as vouchers seem to cause more problems than they are worth. Once an unscrupulous business has gotten hold of your money, they are less inclined to offer a decent level of service. From what you have stated, it sounds like a case of ‘false advertising’ and we would suggest lodging a formal complaint in relation to this. Given the two ‘negative’ reviews for this business are both connected with voucher usage, we would likely avoid such an establishment. Word of Mouth has the potential to expose such behaviour and we thank you kindly for the notification. Regards, Reeces

Thank you for your feedback lisal33, we always like to hear what we're doing well and what we're not doing so well. We've made some big changes based on the feedback of our customers and we can only assure you that our current team of professionals are equipped with the latest techniques in all areas of hairdressing to design a personal style for all our clients. Our team are passionate about customer service and doing their best to ensure all our clients have a relaxing and enjoyable experience when visiting our salon. We can only apologize for your previous experience being so disappointing and assure you, were you to return, you'd find some big changes for the better have been made. Thank you for your feedback.

Hi Kiriathm, I think you will find that the hair dresser in question did not ‘miss’ a section of hair, but intentionally avoided it. This is a well known industry tactic, deployed by unscrupulous businesses in an attempt to cut costs. Unless you personally check the back of your hair with a mirror (or have a friend confirm this), you may never even be aware that your hair has been unevenly coloured. In addition to this, we personally loath the idea of passers by gorking at you while you are having a procedure done, however many salons see this as advantageous, as it makes the salon appear functional and busy. Thank you for a well written and useful review. Regards, Reeces

Thanks for your feedback Kiriathm, we're sorry to hear your first experience with us was disappointing. We've made some big changes here at Elvis Hair Studio, including a brand spanking new team of highly skilled professionals, who we've hand bpicked for their awesome hairdressing skills and passionate and professional approach to customer service. Thank you for your feedback.