Emma Whiting Travel

4.9
based on 137 reviews

Customer Approved
“We make customer
service a priority”

Write a review

137 reviews about Emma Whiting Travel

05 Mar 2013

always provides excellent service, is responsive, helpful and available.Over a number of trips Emmas assistance has been first rate.Both for domsetic and international travel

Approximate cost: $20,000

verified email - 05 Feb 2013

I wish there were more stars! Could not be happier with the service and advise provided by Tani White. My son and his gf Melissa had the trip of a lifetime. 16 day Contiki through Europe then 2 weeks in Copenhagen. Nothing disappointed! Lachlan's uni sprung a re-sit exam on him 1 week prior to him coming home which meant we had to arrange for him to come home 2 days early. Tani worked day and night, tirelessly and patiently re-arranging flights, waiting lists etc. etc. Nothing was a bother to her. Tani is an asset to Emma Whiting Travel I'm sure and would have no hesitation in recommending her and EWT to anyone and everyone. Looking forward to arranging our next holiday with Tani soon.

verified email - 01 Feb 2013

David is a superb advisor - he develops a personal relationship with his clients so that one always feels valued as a client, and one is always given the most relevant and timely advice. David always goes above and beyond our expectations with his service - the whole team at Emma Whiting are extremely professional and friendly.

Anonymous
01 Feb 2013

David at Emma Whiting has been a fantastic travel agent - he is excellent at communicating both verbally and on the phone, and follows up on any jobs or issues, looking at alternative options quickly and finding competitive prices. He completely went above and beyond expectations and worked like a demon out of hours when my husband was stuck in Europe due to the volcanic ash 2 years ago to arrange to get him and a number of his colleagues who had not booked via Emma Whiting home on alternate routes. I have used many travel agents over the 20 years prior to to finding David at Emma WHiting on the recommendation of a friend and none nearly as impressive. Jane

verified email - 29 Jan 2013

My husband and I have used Emma for most of our Travel and Insurance needs for many years and have always valued and appreciated her careful work, invaluable knowledge and advice.

It is pleasing to have witnessed her Business develop and grow during this time. This I am certain is due to the quality of the personalised service Emma and her most capable staff are able to deliver to all of their customers.

Anonymous
21 Jan 2013

Emma and the team have always been extremely helpful and professional. We know we can always rely on them to be prompt, professional, flexible and competitive

verified email - 03 Jan 2013

I was really happy with Leah's attention to detail, her efficiency, her knowledge of travel and her reliable follow-up. I appreciated the little touches like the plain black travel wallet they provide, with written background notes about the country I was visting enclosed. I will be using them again

24 Dec 2012

Emma Whiting and her staff are very professional, up to date,
and willing to listen to their customer's individual needs with
a desire to make their anticipated holiday a very pleasant experience. What more can a customer that loves to travel wont and need from a travel agent. Well done to the Whiting team.

sandrad171 25 Dec 2012

Thanks for that - thats great to know.

verified email - 14 Dec 2012

I am very particular with my travel arrangements. David is exceptional at understanding my needs and organising brilliant travel experiences.

sandrad171 25 Dec 2012

I've taken your comments on board. I'll remember them next time I travel.

01 Dec 2012

Fantastic customer service, genuine and you get lots of different options with your travel. Friendly and quick response, I have been going back to them time after time for all my overseas trips. The team provide insights and self experience with their recommendations. I highly recommend Emma Whiting Travel and especially Leah/Emma!

Write a review

Business Awards

Special offer for Word of Mouth users

15% Discount off Travel Insurance

Claim and print offer

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account