28 reviews about Event Cinemas

verified email - 28 Dec 2023

Complaint

you did not update my points at event cinema at burwood.

Approximate cost: $10

verified email - 30 Jan 2023

Filthy, ripped seats with broken cup holders, whole room not cleaned and stinking. Dirty toilets and live rats literally roaming around. Customer service written response- “sorry about our local fauna”.

Approximate cost: $50

verified email - 16 Feb 2022

Very dissatisfied since I had booked a movie in Gold Class on the 8.2 and the session was canceled.
I received a email notifying me just one hour prior the session starts and still waiting for my refund as the email says.
Also I contacted Event cinemas through App and no response so far.

verified email - 23 Jul 2013

Has the most recent movies, comfortable seating, and plenty of options for movie snacks and online booking. Is not super cheap, but is about standard for the main cinemas. Students are slightly cheaper and watch out for deals. Ads go for 20 minutes in my experience so don't panic if you are a touch late, but you might not get the seats you want.

Approximate cost: $16-20

Jojomo 28 Nov 2014

Sounds good. I think i will watch a movie when i go into the city next week.

verified email - 08 Jul 2013

I don't really understand the previous comments in reviews about the screen being small. It's bigger than any domestic big screen TV. Maybe I'm just not that fussy; as long as the screen is the size of a big wall and I can see it unobstructed, I'm happy.

The staff here are really quite good at making sure the place is cleaned between sessions.

The service I think is fine (they aren't waiters in a restaurant after all), they sell tickets and clean up any messes rude people can't be bothered to. I've being patronising this cinema for almost 20 years and I can't really think of any time someone gave poor service. But again, maybe I'm just not that fussy, as long as they do their jobs and aren't rude I'm not bothered by whether or not they look bright and chirpy.

Prices are expensive, which is pretty much standard for cinemas. The food/drink prices are more irritating since you're not allowed to bring in stuff from outside for "safety/insurance reasons". But since this cinema has a few stores in the main arcade leading to the movies I've been told that you are allowed to bring that food in.

Apparently the argument is, that if you choke or suffer an allergic reaction while in the cinema, and whatever you choked on or reacted to wasn't sold by the cinema, they aren't covered by insurance.

I think it's just an excuse to make you buy their overpriced candy. Oh, and once a couple of years ago the popcorn made me and my friend ill. We weren't vomiting, just felt quite unwell, it was the only thing we both had and we had both been fine beforehand.

So I normally just sneak in a bottled drink and snacks that don't smell. The ushers are not going to search your bag but if you rock up smelling of burgers and chips they will make you eat it or chuck it before they let you through (I learned that from experience).

lucy91 10 Jul 2013

I agree the screens are quite big. But my issue with this place is the cleanliness. I've had bad experiences where they just haven't cleaned up the cinemas. But glad to hear you've had positive experiences.

verified email - 12 Jan 2013

One of my favourite places to watch the latest movies. With a convenient location and excellent service, it is always a no-fuss outing with my friends and family!

lucy91 12 Jan 2013

Agree about convenient location. But I think the cinema needs a really good clean up every now and then.

dianec9 13 Jan 2013

I havent tried Events in the city. but I love the GOLD Class with events out West Sydney. A bit expensive but definitely worth it, just pick your movie

lisant 07 Feb 2013

Location is great in the city. Just better to go on a cheaper day, like Tuesday, or have a prepaid ticket when possible.

verified email - 12 Jan 2013

Great cinema lots of space for moving around and a big quality screen great service behind the bar also, one of the biggest compliments i can give is clean cinemas no junk lieing around 5 stars

lucy91 12 Jan 2013

Wow you must get lucky with the clean cinemas! Unfortunately I haven't been so lucky, I've encountered some very dirty cinemas, I recon they need a good clean.

verified email - 12 Jan 2013

The price was $18.50 per adult ticket for regular seats, which is very expensive to see a movie. However, the cinema was clean and the day we went to see the movie, there weren't too many people in the cinema.

verified email - 27 Dec 2012

It was very unfortunate for the greater union in mosman to shut down. I loved it so much and it was well kept, the food was cheap and i loved walking down the road to see a movie. Ashamed that it shut down :(

verified email - 14 Dec 2012

This cinema is conveniently located near Town Hall station on George Street. I have seen a few celebrities here for the big premier events which was exciting. They really need to hire more staff though, because the queues to pick up tickets and to buy food from the candy bar are always really long, you need to factor in lots of extra time prior to watching a movie there. They should also consider more cleaning staff because often the cinemas are dirty and clearly have not been cleaned between sessions. The tickets are so expensive there for even the basic session, so they certainly have the funds to make positive changes. I won't stop going here because it is the main cinema in the CBD, but it would be nice if the experience matched the cost.

View all 4 comments
JM2015 17 Dec 2012

Hmmmm, maybe I should try that next time if the cinema is heaps grubby, thanks lol.

lisant 12 Jan 2013

I agree about the location being so convenient. I was able to go straight home after the movie.

lisant 12 Jan 2013

I agree about the location being so convenient. I was able to go straight home after the movie.

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