Express IT Support

check icon 5.0 (21)

Business details

Opening hours

Monday:

9-9

Tuesday:

9-9

Wednesday:

9-9

Thursday:

9-9

Friday:

9-9

Saturday:

9-9

Sunday:

9-9

Public Holidays:

9-9

Business Owners

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Service awards

Reviews for Express IT Support (21)

Write a review
5.0
21 reviews
5 star icon
21
4 star icon
0
3 star icon
0
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0
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0
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.9
kareng715
1 review · 400 points
01 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What amazing fast efficient service! Mark is super helpful and saved all my files after my PC crashed. He had downloaded the files overnight. Fast, helpful and professional service. Super lovely as well! Highly recommend him.

verified email - 24 May 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Mark is fantastic! Lovely guy and professional. On time and knew what he was doing and did it well. Highly recommended.

Approximate cost: $80

leahp7
#10 in Montmorency VIC
1 review · 600 points
verified email - 29 Apr 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I purchased my PC through Express IT Support and was extremely happy with the product and the service provided. Mark always responds promptly to any queries that I have regarding my IT needs.

markp56
#10 in Alphington VIC
1 review · 600 points
verified email - 23 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

We are a small family running home office consultancy businesses. Our 19 y/o is at uni studying computer science & game design. So Express IT Support has provided us with superior networking, equipment (PC's and laptops, routers etc). We cannot afford any breakdowns / downtime and these guys ensure this does not happen! We have used Express IT for over 5 years and now many of our friends are happy customers. These guys might not be the cheapest around but they deliver service, quality and reliability.

robync18
#17 in Mernda VIC
1 review · 400 points
21 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have purchased several computers from Mark, plus called him a million times with technical questions. You don't just get a new computer dropped off, you get it set up, a quick run through, and my favourite settings installed. Mark also ALWAYS responds to calls as soon as possible, and the promptness and level of service is second to none. I would not go anywhere else for anything computer related. A total professional, and I'd happily recommend Mark to everyone.

johnw64
#8 in Eltham VIC
1 review · 600 points
verified email - 21 Mar 2014
Service Rating
4.0
Quality Rating
5.0
Value Rating
4.0

Every time I have an issue with my computers Mark has always responded the same day sometimes within a few hours. He will either fix the problem with advice over the phone ( for a quick fix) or make an appointment within 24 hours. He has been able to sort out the problem with minimum disruption.

Approximate cost: $70 - $80

17 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

needed a good gaming pc built, quick call to Mark even if you know very little about computers he makes it quick and painless, sending through a quote within a few days and not long after that he was dropping it off to me

teeshb
#42 in Greensborough VIC
1 review · 400 points
16 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Mark from Express IT has been to my home a handful of times and I have always felt at ease and comfortable. Not only has he solved my computer conundrums, but he has given me tips and advice and been super friendly too-boot. He is very personable, trustworthy and seems to be really into what he does. Nothing is ever too big an ask, no matter how miniscule or trivial the question. He is great at what he does and lovely. Highly recommended.

a-e-e
#3 in Doreen VIC
1 review · 650 points
verified email - 16 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Express IT is excellent. Mark always arrives on time, and fixes up any problem very quick. He looks after all the computers in my family. We feel quite safe and happy with our computers with him. Now we have 5 at home.

Approximate cost: $80

verified email - 15 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Mark was fantastic. He came to my house and fixed my problem and explained and answerd all my questions. Highly recommend mark to fix your computer

johns199
#10 in Lower Plenty VIC
1 review · 400 points
verified email - 15 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Mark has performed hardware upgrades on our computer and has found and eliminated potentially fatal SCAM files. He has also offered advice on replacement equipment for our ageing system.Mark is very prompt and provides friendly, expert and professional service.

shirleyl7
#2727 in
1 review · 450 points
verified email - 15 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Mark came to my house fixed my computer that would not switch on, then cleaned out all the bugs, computer now running faster than it ever has. Very informative, really knows his stuff.

Approximate cost: $80 flat rate

cathyd14
#1 in Hidden Valley VIC
1 review · 600 points
verified email - 14 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My computer had a bug which slowed down anything I was trying to do. Mark fixed the problem in no time. I also had a number of other issues not related to the bug. Mark was happy to help me/show me how to remedy these issues. Mark is very personable and explains things in plain English. I have already recommended him to friends.

Approximate cost: $80 flat rate

maryanned4
#22 in Kew VIC
1 review · 600 points
verified email - 14 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

For over four years Mark has attended to our computer repair and purchase needs, both on-site and by phone. He is truly the best referral our firm has ever been given. Mark is friendly, his service is always prompt and he operates with real integrity. There is nothing he can't help with, he gives excellent value for money and I highly recommend him. Thank you Mark!

Approximate cost: $80.00

olgaf
#40 in Greensborough VIC
1 review · 400 points
14 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had a virus removed and checked thoroughly for any other viruses and a new router installed. Mark is friendly, informative and knows his business well. I thoroughly recommend Mark.

Approximate cost: $80.00

francesc9
#1 in Campbellfield VIC
1 review · 600 points
verified email - 13 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

During the past 4 years, Mark at Express IT, has helped manage and maintain our computer systems. He has assisted with upgrades to our core infrastructure and workstations, Our requests for support are met with a welcoming voice and resolved promptly. We feel secure knowing our systems are being maintained by his Excellent knowledge and professionalism.
I have no hesitation recommending him for all your needs. Thanks Mark

jimk10
#3 in Lower Plenty VIC
1 review · 600 points
verified email - 13 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

No mess no fuss computer support for those who don't understand computers or don't have the time. Really impeccable service, Mark is an easy-going friendly guy who explains things to you in a way a computer novice can understand. Top value for money too. Highly recommended.

Approximate cost: $70

michelleb117
#19 in Craigieburn VIC
1 review · 600 points
verified email - 13 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Speedy accurate and friendly service. Highly recommended. Mark gives great advice, suggestions and unbiased comparisons on digital products. He has fixed, repaired and helped me with purchasing a laptop and external hard drives. I too found he fixed my laptop issues first time. He is also happy to answer any questions that I have. Very happy with his service.

Approximate cost: $varies

stevenm12
#14 in Macleod VIC
1 review · 400 points
13 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Reliable, prompt, professional and fixes my problems at a reasonable charge.

Highly recommended.

scottw10
#13 in Eltham VIC
1 review · 600 points
verified email - 13 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Have used Mark on a few occasions and on all times he fixed my computer issues first time. He even gave great advice on my laptop purchase and my TV media requirements. Highly recommend.

verified email - 16 Feb 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Prompt polite and honest - explained everything and fixed our virus problem. The best thing is he answers any stupid question I asked (I am a techno phobe) and was very thorough and helpful and very reasonably priced - been a life saver for our computer system

Approximate cost: $varies as used him for several jobs and problems