Fallon Solutions

4.9
based on 1671 reviews
check icon ABN: 82 757 595 979

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  • 41 Devlan St, Mansfield QLD 4122
    Service all areas of Brisbane, the Sunshine Coast and Gold Coast.
  • 07 3540 ... Click to show
  • Visit our website
  • Opening Hours (Monday: Office: 7.00am to 5.30pm, Trades: on call 24/7)
  • Payment methods
    Cash, EFTPOS, Visa, Mastercard
Customer Approved
“We make customer
service a priority”

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1671 reviews about Fallon Solutions

verified email - 06 May 2016

excellent rapid service, Friendly courteous tradies ( Dan the electriciangave speedy and rapid srvice with thorough check that everything worked ok before leaving. Same applies to Chris the plumber who was eacellent

Fallon Solutions 10 May 2016

Thank you Stephen, and thank you Dan & Chris for providing for being "friendly courteous tradies" and providing "excellent rapid service"

04 May 2016

Nick Henry attended today to repair a burst pipe behind the kitchen cupboard. Nick arrived early, assessed the problem and advised what he was going to have to do and quoted before proceeding. Nick was very professional and provided a great service. Very knowledgeable I would have no problem recommending Nick. He is a great asset to Fallon's. Very appreciative of the professional manner and the outcome of his attendance. Thanks Nick!

Dan H was (electrician) also called out as an emergency today. Arrived within half an hour. Extremely polite and explained everything he was doing as he went along and before hand. Quickly found the problem and fixed it promptly. Very knowledgable. Also went over in detail other items around the house that need upgrading and provided a quote. Dan is an asset to Fallon's and would have no problem recommending. Extremely happy and appreciative of his quick response and the outcome of his attendance.

Fallon Solutions 06 May 2016

Hi Greg, thank you for taking the time to share your comments. Like you said, both Nick and Dan are great assets. We will let them know how much you appreciate the quality of service they both provided.

verified email - 03 May 2016

We had Dan H arrive at our home during the time as advised by Fallon Office,

Dan spent time talking to me and explaining what the process will involve during his visit and what options i had after he did his inspection report.

I was surprised to learn about some of the new technology that is out there for home owners to make their homes safer.

Dan was a true gentleman, very respectful, professional and knows his trade (Electrician) young man and well mannered at all times.

He is a real credit to Fallon and my wife and I have used Fallon before and have always felt that we can trust them and they have always delivered a professional service at all times.
That's gives us confidence in their people and products they used to service what ever the job requires.

Well done Dan.

Regards, Russell & Maria Hill

Fallon Solutions 06 May 2016

Thank you Russell & Maria. Dan is always getting compliments like that. He is definitely a role model for all electricians and tradesmen in general. We'll be sure to share your feedback wit him.

verified email - 29 Apr 2016

Prompt and friendly, work completed to a high standard, they even follow up afterwards to make sure all is going ok. I feel confident getting a Fallon tradesman out, I know they'll turn up on time, will do a good job, and won't give me any of the usual frustrating runaround, but that good service comes at a high price!

Approximate cost: $4500

Fallon Solutions 03 May 2016

It's always great to get feedback like that. Thank you for sharing.

11 Apr 2016

The electrician was polite , prompt , clean , efficient and I signed the contract knowing I was paying way too much for what I was getting , but it had to be done ,,,, never again ,,, love their plumbers , it was a good price for a good job , but I will never pay over 300 dollars to have a light switch fixed again . Then there was the instalment of three smoke alarms , 915 dollars ,,, as they say , a fool is easily parted from his money

Fallon Solutions 12 Apr 2016

Hi John,

Sorry to see you're unhappy with your experience. We take complaints very seriously and we're trying to look into the issues you've raise however we need you supply a job# so that we can identify you in our system. Once we have that we'll be able to provide a satisfactory resolution for you.

johnc300 13 Apr 2016

the job number was 271571

Fallon Solutions 15 Apr 2016

Hi John,

I've just been informed that the department manager has been in contact with you and has offered a resolution to the issues you've raised which you are happy with.
Thanks for working through this with us, and if you have any concerns in the future please do not hesitate to get back in contact.

04 Oct 2015

Recently our washing machine started to get quite noisy during the spin cycle, as though possibly the bearings were wearing out. I contacted Fallon Solutions, a local handyman service here in Brisbane. The technician who come out decided that the motor and belt needed replacing which he duly did a week later once they had the necessary parts. Cost $342. Unfortunately, the noise, while much reduced initially, had not gone away and got rapidly worse over the following week or so. After contacting Fallon saying that the problem wasn’t fixed they sent out another technician who confirmed that it was the bearings that were the problem and the cost would be at least another $400. We complained saying that if we had known that the repairs would’ve cost nearly as much as a new one we would’ve just replaced the washing machine. It would have been easy for them to tell me to go away but Fallon agreed and reimbursed us the cost of the repair. Thank you Fallon

Fallon Solutions 09 Oct 2015

Thanks for taking the time to leave a review! We'll pass it on to the team today!

22 Jun 2015

Had Joel leslie out from Fallon. Fantastic! Always prompt, reasonably priced and the staff are very helpful. .....highly recommend Fallon solutions. Love that they explain everything !

Fallon Solutions 26 Jun 2015

Thanks for leaving a review! We'll pass on your comments to Joel and the team today!

22 Jun 2015

This morning michael nguyen the air conditioning technician came to service the fujitsu air conditioner in the bed room.
I felt the air conditioning technician was .. Fantastic. Very professional and helpful.
I thought the prices were ... Reasonable.
Thank you

Approximate cost: $215

Fallon Solutions 26 Jun 2015

Hi there, thanks for taking the time to leave a review. We're glad to hear you were happy with Michael's service!

19 Jun 2015

Have been very pleased with the professional way that Joel Leslie and Jeremy have advised me and carried out the work. They have been efficient with the way the work was carried out and easy to talk with.

Fallon Solutions 26 Jun 2015

Great to hear you were happy with the service Joel provided. Thanks for taking the time to leave some feedback!

verified email - 17 Jun 2015

my comments relate to the pricing structure for Fallon Solutions, I could not fault there workmanship and the way the electrician was courteous be sure to get the pricing up front.
We had 1 power point ($131 for 1 double) and two light switches, cost $262 for two light switches. Total cost $380, Yes I accepted the quote because I was concerned for the safety of my family. I checked and found I could buy the parts for between $17 & $40 for each part after job was completed.
I will definitely will not be recommending and or using Fallon ever again.

Fallon Solutions 24 Jun 2015

Hello Keith, I'm sorry that you feel unhappy with your experience. To give you an insight into the pricing there is obviously quite a lot more than the parts which goes into providing the premium quality service which we provide for our customers.

As you say the workmanship of the job was excellent, and along with that quality we provide a lifetime warranty on works completed. In addition our staff undergo regular training each week, and all of their equipment is rigorously tested to ensure it is compliant with legal safety standards.

While you're correct that we are not the cheapest service provider around, when it comes to having peace of mind for your family's safety (your primary concern), we feel more comfortable ensuring that our work is of the best possible quality for our customers, rather than cut corners just to save a few dollars.

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