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Full House Removals Group Pty Ltd

4.8
based on 70 reviews

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70 reviews about Full House Removals Group Pty Ltd

verified email - 28 Sep 2013

We moved house with Full House Removals. They supplied all the boxes, paper and packing tape, moved the contents of the house and put it exactly where we wanted it in the new house. Paul was extremely professional in his dealings with us and the boys that moved us on the day worked so hard. Very happy customers.

verified email - 25 Sep 2013

Paul moved our house and garage full from Engadine to Taree. He and his staff were punctual, cheerful, co-operative and professional throughout the move. Thoroughly recommended.

Hi Warwick and thank you so much for your kind words regarding your recent relocation to the Mid-North Coast of NSW. You were brilliantly packed but even then, two of our trucks were needed to take your large move North! I will always remember your move because it all went perfectly and even the weather couldn't be faulted! You must already be enjoying that magnificent house on acreage and again I say Thank You for moving with Full House Removals.

verified email - 16 Sep 2013

They were great got everything done without a hassle. Paul and Kurt were great. Moved from Sydney to Central Coast and took longer than expected but they didn't complain. Would recommend this business to anyone who needs a removalist.

Approximate cost: $18.00

Hi Leigh and thank you so much for your sincere comments. I don't think you will ever forget your move out of Sydney - your car broke down on the way and everything! At least your Removal crew stood by you until the end and we even came back shortly after to remove all your packing supplies. I am sure that you could have got a cheaper Removalist but you needed a HUGE truck and instead of doing it over one huge, painful day we were able to begin loading the truck the day before which helped everyone concerned! I hope you enjoy your new area and that you and the kids feel at home within that wonderful house as soon as possible! Thanks again.

08 Sep 2013

Full House Removal recently looked after my move in Caringbah. They are a very professional company, who go above and beyond in regards to service, attention to detail and communication. I highly recommend Paul and the team to anyone looking to have a stress free experience with their next move.

Thanks for getting back to us so quickly Chris and, of course, thanks also for the kind words of praise! Your move was quoted for 2 men to accomplish in around 7 hours - as you know, we were quiet on the day of your move so we were able to utilise 4 moving professionals just to speed things up and I'm glad we did! Your move wasn't particularly hard but as soon as more than one destination address is needed, the quote can very quickly become inaccurate, which is what happened on your move. It took 4 men working professionally for nearly 8 hours in total to accomplish your move but the main thing is that our Quote is our Word. We look forward to moving you back in under a year and we trust that you will again employ our services because in a Service Industry like Furniture Removals, we MUST adhere to ALL that we say in relation to factors such as price, care to be taken and packing undertaken prior to moving day. At the end of the day, you were moved professionally and we look forward to hearing back from you in the near future when you are both ready to go through all the 'fun' again!

02 Sep 2013

Full House Removals were very professional, efficient, helpful & polite. Their fee was very competitive also.

Thank you for your kind words regarding our professional service. I am pleased that your move went perfectly and thank you also for noting that we are very competitive on price - AFRA (Australian Furniture Removers Association) Accreditation means the utmost in quality and service is GUARANTEED on every move we undertake but such professionalism need not cost more than you would expect. Ironically, using an Accredited Member can actually cost you less than cheaper operators because we follow a systematic approach and minimise damages, whereas the cheaper operator simply works slower to 'earn' more for their day and, of course, damages to building and items are prevalent and Insurance is simply a topic talked about rather than an actual Policy left with the Client/s and implemented into their Quotation.

verified email - 31 Aug 2013

The team from Full House make moving look easy! They moved our 3 bedroom house with bad access, lots of uneven stairs, huge appliances and difficult furniture to a house on a subdivided lot with even worse access. The move was efficient and importantly all our furniture, appliances and clothes were looked after with not a mark or scratch anywhere. With a huge glass table and biggest fridge available, that's a massive relief for us! The team are friendly, extremely helpful and professional. I will be recommending Full House to all our family and friends. Thanks guys!!!

Thank you for your prompt and polite words Lauren! We will remember your move for quite a while because, as you said, it went FROM Bad Access TO Worse Access (!). Combined with Settlement Delays and narrow doorways, it had all the ingredients for an evil day..... Thankfully we had the weather on our side and all went flawlessly!

The most important thing with your move was having us call around beforehand and being honest with the access and what you wanted us to do. This allowed us to bring extra men on the day, a ute and mentally prepare our team before arrival. That is, we knew what to expect and had the team and tools to conquer it! I cannot stress enough the importance of a pre-move inspection. We don't charge for it but it lets the client see us in person before putting their faith in us and it allows us to see what we need to do and bring on the day. It removes all the guesswork and is much more professional than turning up on the day and wishing we had, say, 4 more Port-A-Robes or a smaller truck. Well done Lauren - flawless preparation and packing led us to a flawless result!! In saying that, we hope you stay in your new house for a long time and even then that you lose our number in case you move out one day - just joking! Again, it would be our pleasure so long as we can work it all out beforehand.

Anonymous
verified email - 28 Aug 2013

I moved apartments with Full House Removals and I've never had a removal go so smoothly. They recommended a third removalist because I was going from apartment to apartment and that would mean there were someone with my belongings at all times (considering it was parked on the street at both ends). They were on time, friendly and efficient. But it was the little things that stood out to me... They provided a couple of port-a-robes for those last minute items I couldn't box up (like bedding), they didn't make me take the casters of my bed, they took the feet off my lounge for me... And put them on again at the other end. Once everything was moved in, they then took the time to see if I wanted any of the furniture moved around to different locations. All the little items that were worring me were just smoothed over. I would (and have) recommend Full House Removals to anyone!

Approximate cost: $165

Hello - I think these kind words came from Michaela whom we moved recently. Many thanks for what you said and yes, Removals is a Service industry so that is where we go over and above - totally looking after our customers, their gear and creating a positive feel for the whole day. It makes a sometimes worrying day just feel fantastic but we are only one part of the process - the client must also be a wonderful person!! Thanks again!

verified email - 27 Aug 2013

Paul and his two side kicks moved me on Saturday from the Kogarah Bay family home of 33 years to a little one bedroom rental in Mosman. They were very timely, efficient and helpful - they even beat me there and I left first! It all went really smoothly with no dramas or breaks. I have to say that the boys went over and above to take a lounge chair back down to the garage and "Superman" lifted the washing machine into the cupboard which is classified as a laundry. My daughter who has moved many more times that I commented that "they were the nicest removalits she has ever dealt with". Thanks guys!

Hello Judy - I am very impressed with how quick you are at getting out your pleasant words about our Service. You said you would write some comments about your recent move and that went so well because you also said that you were going to have everything well packed - which you did! As I said at the time, building a house is only as good as its foundations - the foundation for a move is the pack, which you did splendidly and made our job as easy as it could be. Yes, the access was a little trying and yes, we brought some things upstairs that you then said to please take back down but it really was a pleasure to look after you on your special day! Please keep us in mind for your move to Manly at some time in the future. Thanks again!!

verified email - 11 Aug 2013

We moved from Concord to Miranda with a LOT of stuff. We picked these guys because they gave a very competitive quote and and appeared very professional. I'm so glad we did as they made our move much less stressful than it might otherwise have been. I couldn't have been happier with how well they looked after our possessions and how pleasant they were to deal with. I thoroughly recommend this company to anyone who needs to move house.

Thank you both for entrusting us to look after and transport all your possessions. I will always remember your move because you were both wonderful people who let us do what we do best but also because of the large amount of South Sydney Rabbitoh's memorabilia! We truly appreciate you letting us look after these things that are obviously very precious to you (Tony at least!) and hope that because you have moved into the Sutherland Shire, perhaps the Cronulla Sharks will now rank a close second in your list of favourite teams! Thanks again and I hope you enjoy that wonderful home and never get sick of that gorgeous view!!

verified email - 01 Aug 2013

I dont usually bother with reviews but im doing this one to help anyone else who needs to move but isnt sure who to use. We were moving from Gymea to Coogee (5 bedroom house + 3 living areas) and Paul & his team were absolutely fantastic from start to finish, they were punctual, professional and packed our entire house into one truck! We opted for fixed fee move which was really competitive in cost. Moving is difficult enough as it is, full house made it easy for us. I'm so happy with their service i'd recommend them to anyone who wants a pain free move!

I am so glad that you could easily see how well our team works together, even with those unusual items from your garage and very large lounges. Your packing was certainly adequate and even those very heavy desk pieces were not a problem! We all had a laugh during the move, which is always a great help, and you mentioned that you move 'quite regularly' so perhaps we will see you again in the near future. Thanks again and enjoy the new neighbourhood!

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