Funerals of Compassion

5.0
based on 47 reviews
check icon ABN: 55 130 706 893

Customer Approved
“We make customer
service a priority”

Write a review

47 reviews about Funerals of Compassion

03 Sep 2022

Definitely. Very compassionate, professional and genuine.

It was a pleasure to serve you Susan.

verified email - 31 Aug 2022

From our very first contact I knew I was in the right hands as you steered me through the process. You were prompt and punctual with all your communication and kept me updated at all times. The extra services you provided from arranging the viewing, the service format, booklets, photo montage, and all the small details that are required were handled so professionally and eased any stress involved. I would like to make special mention of the flowers Vicki arranged, they were spectacular, and I have arranged to have some professionally preserved.

Our extended family and friends shared how beautiful the service was and made special mention of Father Solomon and the vocal support of pianist.

It was an emotional day for us all, but I was comforted knowing that your staff would ensure every detail was perfect, and it was.

Your level of empathy, compassion and understanding every step of the way was more than I expected and helped me, and my family get through one of the most difficult times.

I would have no hesitation in recommending your services and give permission for my feedback to be shared.

My sincere thanks

Tony

We are humbled by your thoughtful comments and appreciate you taking the time to write this review today. We are honored that we were able to provide a sense of peace and unity at a time that can seem chaotic even at its best. We pride ourselves knowing that a kind gesture can reach a wound that only compassion can heal and hope that has started to occur for you all.

verified email - 29 Aug 2022

John and Vicki are the most compassionate people when it comes to organising a funeral from start to finish. Their genuine care and attention to detail not only makes the whole process seamless, but they go above and beyond what a generic funeral service would provide. This is the second time we’ve used John to organise a family funeral and we will continue to use ‘Funerals of Compassion’ for any future ones as well.

Our uncle passed away suddenly so we were unprepared for getting arrangements sorted, however John was able to pull it all together in just over a week so that we were able to give him a beautiful send off. It was a similar situation with my mother-in-law and John was there every step of the way, making sure she was well taken care of. He kept us up to date with what was happening and worked with us in making both funerals exactly what we were hoping – actually exceeding our expectations. That is the type of service you get with a family owned and run business.

We would like to thank John for his undivided attention throughout the organising process, making the impossible happen and his professionalism on the day. We would also like to acknowledge the amazing job that Vicki did with the flower arrangements on both coffins and their staff for the wonderful service they also provided on the day. We are forever grateful.

I would highly recommend using John & Vicki if you are wanting a more personal service from people that genuinely care about you and your family needs.

Thank you for your kind words and thoughtful feedback. We're grateful for the trust you placed in us and are honored that we were part of making such a difficult time just that bit easier and celebrating a life that was well and truly a gift.

26 Aug 2022

I cannot & could not ever express how impressed I was was Nicky & Funerals of Compassion. From the first phone contact with Nicky and even post funeral care, paperwork etc Nicky and the team were exceptional without fault. At such a time of grief and confusion Nicky made the entire process seamless. Her attention to detail was above and beyond what we had expected. She has a genuine interest and concern for the one who has passed but also their family / friends. Having myself arranged a funeral the week before in another state and comparing the care, expertise, professionalism and cost, we were simply blown away with Nicky and Funerals of Compassion. The entire team there on the day was simply beautiful. Thank you to Nicky's son Rocco who also tweaked my media at the start to make it look so much more processional, We asked for a morning tea at the chapel on site and WOW! Far beyond what we had expected. Class all the way. Flower arrangements, the little extra touches we didn't expect. Just so awesome. Thank you also for arranging Michael, the celebrant was perfect and he really listened to our needs and delivered a beautiful service. My mother in law was beside her with grief however the farewell Funerals of Compassion delivered for her soulmate gave her peace knowing it couldn't have been done any better. Bless you Guys. What a team!

We are humbled by your thoughtful comments and time taken to pen them Rebecca. We are honored that we were able to provide a sense of peace and unity at a time that can seem chaotic even at its best.Final goodbyes are a beautiful reflection of the life that was, shared by people have come together to support each other, and as you reminisce of those shared stories about your Dedas life, make you smile often. We pride ourselves knowing that a kind gesture can reach a wound that only compassion can heal and hope yesterday is the start of that for you all.Much love, peace and joy to you and your family.

verified email - 17 Aug 2022

Full of compassion and love into everything they do for those when in need.

Thank you for the kind words from all of us!!

10 Aug 2022

Funerals of Compassion are the only lovely people to contact when your loved one has passed. Nicky and John were very understanding and did everything just as we wanted. Out of their own kindness they brought the most beautiful flowers for my loved ones coffin. Nicky even found a particular coffin that my sister liked and approved of before her passing. 5 star service. Nicky and John go out of their way to help. Prices and good and fair.

We are lost for words at your kind comments and feel the most fitting response is your sister's favorite quote "To make a difference in someones life, you dont have to be brilliant, rich, beautiful or perfect. You just have to care".

10 Aug 2022

Nicky and John did a fantastic job at a time where I was at a loss. They guided me through everything I needed to organize my dads funeral. Highly recommend Funerals of Compassion to take care of your loved ones.

Your words are so kind and very much appreciated.

26 Jul 2022

Nicki and John were very compassionate and caring regarding the arrangement of my late husband's funeral service. The service was handled very professionally and carried out with the minimum of fuss and attendees commented that it was the nicest service that they had attended. I requested that the Celebrant had a bright and bubbly personality and Danni Merchant was absolutely perfect. I would highly recommend using Funerals of Compassion should their services be required to farewell your loved one.

Approximate cost: $7000

Thank you so much for your kind words. We really appreciate you taking the time out to share your experience with us. We recognize the amazing healing power beautiful funerals can bring to grieving friends and family, and wish you all much love and peace.

26 Jul 2022

Their personal touch, very organised and very professional. Very pleasant to deal with and you will feel like they are part of your family. Very compassionate and excellent service. Thanks to Nicky, John Vicky and the rest of the wonderful staff of Funerals of Compassion. Highly recommended.

We are humbled by your thoughtful comments and appreciate you taking the time to write this review. We are so happy to hear from you and thank you for your valuable feedback.

24 Jun 2022

Nicky, John and the team were incredible. The compassion they showed for us and the care of our Mum was impeccable. We can’t praise them enough and would highly recommend them. We’re so lucky we stumbled across this site and read the reviews which did not exaggerate. The flowers were spectacular, the booklet and tribute beautiful. Mum would have love it. Thank you so very much xx

Thank you so much for your kind words during this difficult time and for entrusting us with your beautiful mum's care.
You were a joy to your mother all your life, and a huge comfort to her over these past few months. Its sad to lose her, but I hope you feel good about the way you were there for her. We know the days and months ahead will be a big adjustment, so please give yourself a lot of grace.

Write a review

Business Awards

Special offer for Word of Mouth users

VALUED AT OVER $150.00 FREE Personalized Memorial Book, A4 Framed Photo & Personalised Designed 'Holding Image' for Chapel

Claim and print offer

Business Owners

Want more customers? Join the Happy Customers Program to promote your business with word-of-mouth.

Get a professional looking profile with no advertisements, access tools to attract more customer reviews, receive free marketing materials, use the Live Reviews Widget on your website, plus lots more...

See how it works

Upgrade Your Account