Would never recommend. Back in 2016 my husband had been verbally (never again!) quoted $3000-4000 to replace gas pipes. When they completed the work the bill came to $8162. Had several other plumbers look at the itemised bill. They agreed- this company is grossly overpriced and immoral in their conduct. Managed to talk them down substantially, but the final figure was still overpriced.
I wouldn't recommend these guys they sounded nice over the phone but forgot to mention that there was going to be a call out fee of $240 for what? For them to come look and then quote 2100 so now we are 240 put of pocket for nothing and they say if you wish to go ahead we will take that 240 off the final price hmmmm... I should've looked into them more before going ahead my fault there but dayam now what? FML
Approximate cost: $2100
They are overpriced and unprofessional. Stay away from them. Do not try to use them. We are just not happy. Don't question them about the invoice because they are entitled to charge what they want. if you ask them, they might threaten and bully you. I don't need to say much google product review and true local to see it yourself. I wish I did. RIP. GD Master Plumbing
Hi Russell & Suwaree,
Lets clear up a few facts, you had called our company and we attended to provide a quotation. At the point of the quotation no excavation had been carried out. Marc had advised that our hourly rate was $120.00 + GST per man per hour and whatever materials used would be charged out. If the trench was dug correctly we estimated between 2-3k plus GST. We then returned back on site to re-inspect the excavation by others and carry out our works, it was recommended that we had three men instead of two so we could get your job done as quick as possible.
Our tradesmen had back filled approx. 25MTS of trench, laid 15MTS of sewer and ran waterlines for approx.25 to pick up three garden taps.
From then an invoice was present as per the hourly rate quoted.
Russell promised to pay the account over the weekend as he didnt think he would have to pay the account on completion of works.
You havent even paid the full amount and still feel the need to write a negative review!
We have advised you not to make any payment and we would be happy to remove all plumbing works carried out with NO CHARGE.
The estimate was based on the trench would be dug by you but because we didn't want to pay for your expensive labor so we got it done before (and we told you so). Still 2-3 K was the quote! If it was to go over, it would have been appreciated to be told ahead. Did you tell us your recommendation to have 3 men instead of 2? NO! We didn't let you fill the trench because that would have costed us another 1-2 k. Phew.....!
You agreed to accept that amount which was still over the quote, - thanks for the discount!
Since you are in the business for a long time, try to give a realistic quote and stick with it.
We are entitled to give an honest review! You can say what you want and people who read this can justify the story themselves.
Please and please stop threatening and bullying your ex-clients!. Leave us alone!
Called plumber had water link. Yarra water advised me to ring for plumber that did link detention, Mark responded that they provided such a service. I found out later that they don’t provide such a service. I engaged them to do work ( to stop link & run new pipe line). The work process was slow and ran into over time). I was then presented two bills. First one for new line & manual link detention, were they dug up front yard.
Worker stil here and now still charging me $120 per hour for each worker!
Approximate cost: $3600
Great service and fast response great doing business with you i would recommend you to any one thanks again for your help
Called these guys out Sunday night to unblock my toilet. Very efficient and would highly recommend.
Thank you GD and team for your great work!
RIP OFF and misleading. But. They offered to come out and quote on a replacement hot water system. They were more than 800 dollars more and then when I declined the charged me 120 dollar call out fee. They never informed me of the call out fee. The owner of the business was rude and laughed and said I would enjoy taking you to VCAT. Because I dispute d the call out fee. BEWARE they are bullies and intimidating and rip off.
Hello,
Thank you for your review.
We have our calls recorded which indicate you engaged our company to carry out works to install a new unit.
We have attended the property and provided a quotation before any works were carried out.
You rejected the quotation and a invoice was submitted for the service call.
My company does not appreciate the abuse my staff received, they were shook up by the scene you and your husband put on when the invoice was issued.
Regards,
GD Plumbing.
GD Master Plumbing were engaged for a quote to unblock a storm water drain. They get a half star because they graciously moved the appointment time forward by an hour or so! From that point on disaster...was verbally quoted $695 per hour to investigate the blockage, they worked for 2 hours so would have expected to pay $1,390 but no, was invoiced for $2,750 and I still have a blocked drain! They would not send an invoice for payment, their rep insisted on credit card or direct debit before they would leave. Sought reimbursement for what I consider as over payment from the management however can't write what he actually said to me (censored) let's just say no was the response. This company, in my opinion, has unreasonable charges and uses unfair tactics to get payment. The only genuine guy was Graham who had the camera and jet equipment - but I think he is a sub contractor not an employee. I can understand why others have the same complaints, I just wish I had checked out online reviews before even calling them! Avoid this company if you can. This is my first ever review comment about any trade I have ever used before.
I am contacting all the people that have been ripped off by these unethical group of plumbers and we are hoping to commence a class action against them. If you are interested in being involved please let me know how I can get in touch with you ?
I called these guys to clear my drain. The last time this needed doing it cost me $400. These jokers charged me $4000 for the same job. I didn't ask for a quote, they claim they quoted me, I dispute that vigerously. I took them to VCAT, but lost my case because I had signed their damn invoice. The last thing the adjudicator said was that he thought there invoice was outrageous. Will always ask for written quotes from now on.
It is now 2 weeks after my first review and our gas hot water heater has died, to help put the above review into perspective, a new gas heater and 5 hours installation work has cost me $1000 less than G D Master Plumbing charged me for 2.5 hours work to clean my drain.
Approximate cost: $4000
they did the same thing to my friends, they took my friends to VCAT trying to extort more money from them but VCAT ruled against them - what a pack of scammers.....
I am contacting all the people that have been ripped off by these unethical group of plumbers and we are hoping to commence a class action against them. If you are interested in being involved please let me know how I can get in touch with you ?
Expensive and Useless!! Called these guys to turn on my Hot Water System. Came and hardly tried anything and said the whole system needs to be replaced and quoted $1800 and charged me $264 callout. I got it turned with another licensed plumber for just $150.
I am contacting all the people that have been ripped off by these unethical group of plumbers and we are hoping to commence a class action against them. If you are interested in being involved please let me know how I can get in touch with you ?
To start the new year well, our hot water system blew up on Friday 2/01/2015. Rang a couple of plumbers but none were answering their mobile phones. It was after all the new year long weekend for many. On Saturday morning I rang the big energy companies who supposedly guarantee a 24/7 hour turnaround for gas water systems as specified on their website. One recorded answering message was that I was calling outside business hours and the other couldn't organise anything until Monday.
Finally I called GD Master Plumbing Service at around 11:00AM and Gino advised that he would be here within the hour. As clock work he arrived and replaced the hot water system, took the old one away and cleaned up after himself.
Very pleasant to deal with and couldn't fault the service.
Approximate cost: $1,800.00
One of the best plumbing services in Melbourne. I required their service urgently and found out they have 24/7 service. Their dedication to quality workmanship is really praise worthy. I found them very useful