GIA Smash Repairs

4.9
based on 69 reviews

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69 reviews about GIA Smash Repairs

verified email - 23 Mar 2016

Really great place to come to if you have a dent in your car.. great Panel work and really happy with the quote and work done.

verified email - 06 Jan 2016

Extremely good comunication and amazing workmanship!!!
Thanks for the repairs guys... Cheerd

19 Dec 2015

Thank you, thank you, thank you! What a pleasure it was to deal with you Malcolm, your service was phenomenal; professional and friendly. You put me at ease from the get go and what you promised you delivered (with a smile). I felt very lucky to have had such an effortless experience. You're a good man Malcolm, thank you.

17 Dec 2015

Really happy with my experience with Gia Smash Repairs. They did a fantastic job repairing scratches on the bumper bar and were friendly. I'll definitely recommend them to people in the future.

11 Dec 2015

We have been back to GIA Smash Repair twice. The service is excellent ,quality is fabulous, price is reasonable. We never disappointed. Malcolm is the best. Thank you for always look after us.

30 Nov 2015

Very friendly and easy to deal with! Gave me a clear and detailed information about what I needed to do. The paint job was immaculate! I'll be telling all my friends about this place. Thanks Malcolm.

26 Nov 2015

I found Malcolm and GIA staff to be extremely professional and very helpful. I was also offered a courtesy car as part of the service.
I would have no hesitation in recommending Malcolm and GIA staff to all my friends
Thank you Malcolm and your team

29 Sep 2015

Good decent service!! Malcolm is very honest and backs it up with good workmanship. Would recommend.

verified email - 24 Jul 2015

After picking up my car I had previously written a Five Star review I would like to subtract. Malcolm (the owner) is very friendly, offers reduced prices and drove me home after I dropped my car off. He also repaired it in the time he said he would. 6 months later I can see it was a paint over job. The paint has buckled along the edge of my bumper and I can see paint drips and the raw edge from the bumper to the body of the car. Im assuming the bumper was painted over while still fixed to the car. When I picked up my car they had freshly washed it and to be honest I didn't inspect it too much as Malcolm seemed very genuine - my naivety. If anything is indicative of quality it is time and the wearing of the repair. I went back to show him and he was not apologetic (from his friendly personality I thought he would be!) or at all surprised by the bad workmanship. He did offer to fix it again though. I didn't take him up on the offer and will not be returning. Don't be fooled by the reviews.

GIA Smash Repairs 24 Jul 2015

as I told you I would fix it again at no cost the vehicle has been repair by another repairer and the rear bar has been taken of this is why the paint has cracked but some people you just cant explain to them all my reviews are genuine and your right time dose tell and since nobody else has put a bad review up regarding workmanship I guess you think everybody has to be perfect im sorry if your not happy but it can be fixed and you didn't say anything to me when you came back but its up to you the offer is still there

maritab4 25 Jul 2015

Hi, I called the repairers (that I used through insurance) and they did not remove the bumper bar. I'm not sure where you are assuming this information as the accident was on the driver door and nowhere near the bumper. The bad workmanship is not the fault of my insurance repairers and I feel its not right to insinuate that. I am not saying bad repairs happens all the time at GIA Smash Repairs but it did happen to me. This is the basis of a fair review. I can see paint drips, paint blistering and still see the dents. I appreciate your response as I have received more care, concern and "explanation" on this public forum than I did in person.

verified email - 04 May 2015

Our Toyota Corolla had extensive damage after a head on collision with a Kangaroo. Being located in Bathurst we obtained several quotes locally and further afield (Sydney). GIA Smash Repairs gave the best quote. Furthermore being able to give a rough appraisal from photos was particularly useful in this situation. We were very pleased with the level of service, communication was clear. Very pleased with the quality of the repair. Highly recommended.

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