Cannot fault this company. Extremely professional and excellent service from start to finish. Air conditioner is perfect. Would have this company do the job again when needed.

They gave excellent prompt service and did so with such pleasant manners. I would highly recommend them to anyone.

They were very prompt with providing a quote, as well as their customer service after acceptance of quote. They also provided a date of installation and kept to that date and worked diligently and safely. Would recommend them.

Approximate cost: $2890

Very professional quotes Very professional and efficent installation and was quick between quotes and installation

Terrible customer service!!! Off-hand/rude receptionist and they will not give out installer's mobile numbers, so if there is a problem, or you need to contact the right person, the only number you can call is the office number. Leaves me with no confidence moving forward so I didn't go ahead with the installation. On a brighter note Clinton did his best with the quotation, but he is not backed up by a professional or organised team.

Very dissatisfied with the disrespectful attitude displayed towards us today. We are reasonable people and understand that problems can occur but would appreciate a phone call asap to let us know. However, to be left waiting in all day for installers who told us they would be arriving between 11 and 1pm is not good enough. 2 phone calls were made by us to check on status via a very offhand receptionist who said she would message the technician but didn't. Final call to them at 3pm to then be told by way of a lukewarm apology from [redacted name] that they wouldn't be coming today and the earliest they can do is next Tuesday. Poor service all round. Listening to the advert telling us how wonderful they are whilst chasing them down on this was particularly ironic.
We'll see what happens on Tuesday but will definitely be posting and putting round word of mouth reviews on the outcome.

Sensational installation, very happy with everything, would have no hesitation in recommending Shane and his team to anyone. Our first day with air it was nearly 40 degrees, thank you

Disappointing. Trying to get ducted airconditioning, they postponed the first appointmentfor a quote till later that day, failed to show up or call. We rang and they rescheduled for Saturday but again failed to turn up or call us. A week later and no word from them.Unreliable!

Absolutely brilliant, from booking to call out. A wealth of knowledge and personal service that you want from companies and often don't get. These guys deliver. Thank you again, Shane.

Actron Air, Ducted Air Conditioning system not cooling. Followed instructions over phone but this didn't work unfortunately. Technician arrived on time, excellent service, knowledgeable, replaced part & is working beautifully again.