The staff were nice. The hairdresser I had knew what she was doing (which is essential for me because i never have a clue when it comes to hair!). The only negative is that it is upstairs but they give you no warning. Climbing a flight of stairs while pregnant was not the smartest move but I'd made the appointment. Unfortunately I tripped on the way down. Just be prepared if you have any physical limitations that this might not be the place for you. It is also very cramped inside. You have to squeeze past the counter to get to the washing basins.
Otherwise for healthy, abled-bodied people, it's quite a nice place to go and I got a little "show bag" for being a first time customer which was a nice surprise.

Approximate cost: $60

My husband had a haircut here. They were really friendly and made him feel really welcome. Would visit there again.