Graeme Powell Mazda

check icon 4.3 (11)

Reviews for Graeme Powell Mazda (11)

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4.3
11 reviews
5 star icon
7
4 star icon
2
3 star icon
1
2 star icon
0
1 star icon
1
Service Rating
4.3
Quality Rating
4.3
Value Rating
4.2
grainne-y
1 review · 300 points
17 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic customer service and great trade in prices
Even beat my finance with a better rate
Will definitely be purchasing my next car here
Dealership has even been in contact after purchase to check if I'm happy with my new car
Cannot recommend them enough easy to deal with and stress free experience

johnw455
1 review · 300 points
16 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Purchased an SP25 on12 May 2017. All the dealings from my initial enquiry up to my purchase and delivery were first class.
The Sales Executive with whom I dealt with - Nitish Chandra - was excellent. He was friendly, courteous and extremely informative and helpful. I found him forthright and up front at all times. My initial car requirements changed during the process as I firmed up on what car would be the best for my needs. Nitish was always helpful and patient in ensuring I made a decision that I was comfortable with.
I would recommend any of my family or friends to go to GPM and ask for Nitish.
It is good to purchase a new car and feel a winner.

John W W

verified email - 21 Jan 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Lance is a super star, he did not pressure me and his honesty, manners and attention to detail was refreshing, he explained every thing i needed to know about the new car and the purchasing process with Rocco. He knew to give me time to make my decision and no question was ever to silly. I could never thank them enough as i was almost ready to give up on a new car due to another makers dealership. I am over the moon with my beautiful mazda 3. Thank you Mazda Seaford from the bottom of my heart, i won't be wasting my time with the others in the future. Thanks again.

cathyr238
1 review · 300 points
11 Nov 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Extremely high level of service will do anything to assist customer satisfaction - very caring. Highly recommend

verified email - 30 Apr 2015
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

It's the last place to purchase a car. They try to sell you a car and make you feel good about your purchase. After they received the money, customer service ENDS. It's the worst place that you can purchase a car.

I purchased a car from them 3 weeks ago and it started making strange noises on the left hand side of it which caused by cooling system. And they started saying that it's very common sound and it's nothing important. They are not trying to help you at all but they are trying to take your money and smile on your face.

Anyways, I know how CRM works and I will be in every social media to let my experience known by other consumers.

I'm happy to provide further information about my experience if that's required.

Just be cautious when you deal with Graeme Powell Mazda in Frankston.

jens24
#8 in Skye VIC
1 review · 300 points
10 Mar 2014
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

I went in to Graeme Powell Mazda in Seaford and spoke with Ian Thomas , He was very helpful and not pushy like most in sales..I felt good about buying a car from there, Was a great deal and great service ..Highly recommend Ian and everyone at Mazda Seaford. Thanks Ian if you read this

Approximate cost: $20,000

jayp50 01 May 2015

I think that guy is not working there anymore. Graeme Powell Mazda is useless

michaelb34
#58 in Mount Eliza VIC
1 review · 200 points
verified email - 22 Sep 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My wife and I spent a month looking for a Mazda 2 to buy for our Daughter. We found a great buy right on our doorstep after travelling all over melbourne. The deal was done quickly and to the point with no fuss or Salesman type bargining, we put forward a price they thought about it and accepted. We also found a few problems post delivery that didn't seem quite right, so we sat down with the Manager , Rudi, and resolved the issues on the spot with a minimum of fuss and just left the car with them for an afternoon. A huge Thank you to all the team at Graeme Powell, it was one of the best experiences shopping for a car I've had!

Approximate cost: $14000

jayp50 01 May 2015

Have you ever need to go back to them?

It wasn't the best experience for me but it was the worst one

verified email - 05 Apr 2010
Service Rating
3.0
Quality Rating
3.0
Value Rating
3.0

went in for a look around, a little pushy, wouldnt like to send the missus in there on her own, but overall, they were just doing their job and doing it well

nina
#108 in Frankston VIC
1 review · 200 points
verified email - 16 Feb 2010
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Go and ask for Noel and say Nina sent you. Noel is an experienced sales person, honest, great customer service, lovely person and strong supporter of the community. If you read this Noel, thank you for all your help. Noel looks after teachers, so visit. Thank you once again. We'll be back! This is my first comment on this site.

verified email - 11 Nov 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

looking for a car for my daughter The sales men was not in our face explained that madza do not sell damaged car, help with finance and friendly service

Approximate cost: $13000

jayp50 01 May 2015

They do sell damaged cars but they just don't tell you the truth

verified email - 24 Aug 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Bought a new car from Noel very trustworthy and honest salesman and he followed through with after care to ensure I was happy with car and service department were great, picked my car up from work, serviced it, washeds and vacuumed and returned it back to my work. I didn't have to use a day off yippee to have car serviced

Approximate cost: $236

karenc8 21 Feb 2011

thats great service, l'm thinking of buying a car from there from kaz.