Gray's Concreting & Excavation Services

3.8
based on 4 reviews

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4 reviews about Gray's Concreting & Excavation Services

07 Aug 2021

Highly recommend!!!!
Have used them several times over the last 8 or so years, in our old house and new. Done separately and at different times, driveway and patio and side at our old house, and excavation of our land, driveway and side at our new house
Always a great job, reasonable price. Never had any problems.
Ive always recommended them to friends and family.
Would definitely use them again if needed.

verified email - 09 Feb 2021

Stuart from Gray's Cocreting quoted my job (driveway) early December 2020.
In addition to my quote (coloured concrete), Stuart also included option for stencilled concrete - additional 900 AUD.

Prior to the agreed date (25.01.2021), I have advised Stuart that I wanted stencilled option (including additional 900 AUD).

Following my message, Stuart stated that he needed to re-quote my job, which I accepted, but he missed agreed appointment - leaving me waiting for the most of the earlier indicated day.
After I called him for an explanation, he advised me that he will call me as soon as possible.

After almost two weeks, I have messaged Stuart, but his reply was: "I am to busy now you will have to get some one else".

This is not professional, this is not ethical, and I recommend you to avoid any dealings with this business entity.

This comment is not warranted. The events were not like he is describing . He was demanding and twisting the situation. He involved.us in a price war which we never do. He cancelled the job the night b4 as he changed his mind. I had to cancel worker's the concrete plant and concrete pump which we all lost income. I don't feel I should be punished for his change of mind. Regards Stuart

d-m 09 Feb 2021

Following my review, Stuart's stated that I was "demanding" and that I "twisted the situation". He also stated that it was me who cancelled job, which is not true. Stuart cancelled job day before the excavation. He stated different procedure for coloured and stencilled concreting. As a customer, I am not a concreting expert, but could someone please explain: WHY IS THE EXCAVATION FOR STENCILLED CONCRETE DIFFERENT FROM EXCAVATION FOR COLOURED CONCRETE???
If the agreed price / amount of work was/were not to Stuart's liking, he still could communicate his message in a more appropriate manner, and not behaving as a spoiled child.
Some of us (or maybe better to say - most of us) these days simply do not have that financial stability to afford spoiled business' inflated prices.
If this business can make more money somewhere else, it is fine with the author of this text, but there should be no reasons for Stuart to cancel someone's job and then blame client for that.
If this is reputable business, then Stuart should try to behave as a grown and a responsible man.

I have explained the customer cancelled the job the night b4. At no time stencil concrete was quoted. I came down in price to accommodate him. I got a phone call late the night b4 I was to do the job .

verified email - 04 Jun 2012

they did a very good job on my concrete path .
turn up when they said they will . price at the time
was very good . the men was very at the job.

verified email - 04 May 2012

These guys are on time,courteous & tireless workers.The path they put in for us still looks great 2 years on.And they took care not to walk on the garden plants when laying the concrete.An excellent job all round.

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