Carly was very compassionate and understanding and helped guide us through the process of our son's funeral with true care.
We gave our son the funeral that we wanted and that we felt was fitting for a young man, Carly helped us to make it memorable.

A google search and recommendations via the Bayside Hub introduced us to Carly at Greenhaven Funerals
We knew we needed to start making arrangements for mum but had no idea where to start. Yes we needed to contact a funeral provider but, other than that we were somewhat overwhelmed with the whole situation.
I made a call to Carly and was instantly reassured everything would be ok.
I discussed our initial thoughts and with some input from Carly it all just fell into place.
What we thought was going to be a huge emotional and difficult decision became a calm and considered decision
As crazy as it may seem we literally could not believe what we achieved as a family who had lost their beautiful mother aged 94 and all agreed this was due to the amazing connection we had with Carly - we actually loved the day - it was a Happy day
For most the general perception re the process of a funeral has been : viewing, church, wake. We did not want this and it was just so refreshing to be able to explore the different options with Carly. Greenhaven is certainly a provider of choice if you are looking for a more personalised and individualised service. Everything was transparent, there was no hard sell, we felt we were listened to and given the time and opportunity to choose how we as a family wanted such an important event to play out.
Our first experience with Greenhaven was in December 2019, we have since had another need to call on Greenhaven and again the support and care we received was exceptional

I guess for most of us we all fear death, losing that special someone in our world that we love. The thought of planning a funeral and saying goodbye for most is such an unwanted experience, something we really would prefer to avoid but can’t. I can honestly say that for me Carly and the team at Greenhaven shifted that fear and created a positive and honest experience for our families

Angela

Carly was very helpful and encouraging in tailoring the service to what I was after (for my mother), and was readily contactable even outside office hours. Good value and plenty of options to choose from.

We will be forever grateful to Carly, Tim, Jules and Janet from Greenhaven funerals for taking such beautiful care of my dad and us. It is such a time of making decisions when your heart is breaking, to have that taken care of and to create a service that you know they would have loved was beyond our expectations. I can not recommend Greenhaven Funerals enough there professionalism and nothing was too much trouble. Thank you Carly for creating the most beautiful celebration of my fathers life that we will cherish forever ️

If you are looking for a beautiful personalised funeral service, we recommend Greenhaven Funerals with the highest of regard.

Carly Dalton is the Funeral Director of the family owned business, Greenhaven Funerals. She came to visit us the same day as we enquired and within a few minutes of meeting her, we knew we had found the right company to honour and celebrate our Mum’s life and her passing.

Carly was professional and warm, patient and caring and took her time explaining everything and gave us some great options for where the service could be held.

It’s the little things that make a difference and an example of this is when Carly sent us each a text to let us know the progress of things, providing us with a lovely reassurance. Carly was also “on call - 24/7” and made time for us whenever we needed.

Carly was also the celebrant and a great one at that, making the time to get to know Mum and writing a lovely personalised opening to the service that preceded our eulogies. She took the hard work out of a difficult time by organising the DVD / Music presentation and the order of service, so we could sit back and know that the service was in professional, capable hands.

Also, Greenhaven Funerals were considerably less expensive than the other companies yet without any compromise. This was not really a factor in our decision however it was a nice surprise to have such a considerable saving.

Most importantly though, we had a beautiful, respectful and gentle service that everyone favourably commented on and that honoured our Mother in the way she deserved.

Thank you, Carly, and to the team at Greenhaven Funerals.

Amy and the team at Greenhaven were fantastic, their empathy and understanding of my situation were just what I needed at that time. The compassionate treatment of my partner after her passing can not be surpassed. I am so appreciative of their support, I cannot recommend them more highly.

The ladies at Greenhaven are amazing. I am so very thankful for the support, guidance, care and love they put into creating a beautiful service for my Mum. No questioned was too silly to ask, they were just so understanding of every need. From the moment my Mum was picked up after her passing I knew we had made the right decision. The ladies were so beautiful and gentle with how they looked after Mum, as if she was their own family.
And on the day of her funeral Mum looked so wonderful, they had taken great time and care with her. I can not thank you all enough particularly Janet and Carly.
You made the hardest time of our lives that little bit easier and even affordable.
Would also like to make a special mention of the beautiful cardboard coffin that was provided for free and we were able to make it into a masterpiece just as my Mum wanted.
Thank you all again.

Thank you to Carly, Tim, Amy and team for your care with my wife from the no service cremation through to our blast of a memorial service conducted at Woodlands Golf Club. It had everything from tears, laughs and dance with our Zumba girls. You were able to undertake our desires with minimal worries to both Mollie and me. Highly recommended - Neil

Our family would like to thank Greenhaven Funerals very much for helping us make our mother’s funeral a loving tribute and celebration of her life. Both Tim and Carly’s support and guidance talking and walking us through this difficult time resulted in a day we believe Mum would have liked. Many of those present commented on the great job Carly did as celebrant. We also appreciated the way they encouraged us to add several personal touches and come away with many fond memories. Thank you very much.

The friendly and personal touch provided by Greenhaven Funeral Service was very much appreciated. Carly was genuinely caring, and also very willing to work with us to provide the type of farewell gathering we were wanting, to celebrate the life of our mother, who died at age 97.