Great staff and facilities. My dogs are always happy to go in through to the kenneling area, which tells me a lot.

I feel relaxed and worry free about leaving them at the kennels as I know they will be well cared for and they will enjoy their stay.

Sydney airport Hanrob is run by caring staff who always look after Molly so well. Very helpful and love the animals they care for.

Our 11 yo cat has stayed at Hanrob Heathcote quite a few times now and she is always well cared for and returns to us happy and healthy each time. We hate leaving her but we know she is safe and well looked after at Hanrob.

Our Australian Cattle Dog is a Pet Rescue who requires lots of exercise and due to previous abuse has some behavioural issues if stressed. We have boarded him several times now at Hanrob Pet Hotels Heathcote. The staff have a great empathy for the pets and clearly are people who care. When we have collected him after each stay it is evident that he has been looked after very well and has been in great condition.

Hanrob Pet Hotel at Sydney Airport is run by caring, polite staff who clearly love animals, and care about their welfare. As the owner of a very special British Blue, I was quite worried at leaving her for the first time, if only for a weekend; but I needn't hav been. The staff were so reassuring, caring and gentle with Suki, giving me all the time I wanted to settle her in. Her condo was clean, awaiting her arrival. The staff played with her, brushed her, and cuddled her, and when we came to collect her, it was obvious that Suki was quite content. They had also written a report about Suki, which was lovely. I can sincerely recommend Hanrob Pet Hotel at Sydney Airport to look after your Pet - it's a home away from home

My 10 year old fur-baby Aytreyu spent a total of 4 months at Hanrob Heathcote last year and she loved it. She is a fussy eater and they did a wonderful job monitoring her diet and keeping us informed. She loves her cuddles and pats and she certainly got her fair share. She always arrives home happy, healthy, in good condition and obviously extremely well cared for.

I've left my cat twice now at Hanrob. He requires a lot of cuddles and attention at times but was in great care. I left him once for only 5 days but the second time was for 5 weeks. When I arrived to pick him up and saw he was in perfect condition and looked wonderful. He had been taken cared for tremendously. He came back more beautiful then I left him. Booking in for another trip for feb.

We have happily boarded our two dogs on multiple occasions, and they have been happy and in good condition after every stay. We have full confidence in the staff at Hanrob, and we love receiving the post-stay report cards. More seriously, one of our dogs required surgery recently while we were in Europe. The staff at Hanrob communicated clearly and concisely while we were aware, allowing us to make fully informed decisions. They also communicated directly with our regular vet to ensure transfer of complete history. We could not have been more impressed by their brilliant service, and our dog received quality treatment. We recommend Hanrob highly, confident that our dogs receive the best quality care there.

We have boarded our cat Max and our dog Roxy several times at Hanrob Heathcote and have always been very happy with the treatment they receive. The staff at Hanrob are extremely friendly and accommodating. Highly recommend to anyone.

We have had a change in our family in the last 12 months with our son and his family relocating from Engadine to Thornlands south east of Brisbane, which has created a demand for boarding our dog Finn on the extended visits we have made for birthdays and contact with our grandchildren, where we have placed Finn, our Border cross Coolie at Hanrobs at Waterfall, as a result we have noticed a pleasing and positive change in his demeanour to his increased and lengthy visits. Whilst we would prefer to have our dog travel with us, this has not been possible but we have always felt comfortable with the care and attention he receives whilst boarding, particularly if we can arrange our trips off peak where there appears to be more staff attention and the added bonus of off peak rates which as part pensioners we appreciate.
The real test is on our reunion, his behaviour and our welcome endorses our decision to board at Hanrobs.
We have no hesitation in endorsing Hanrobs as a professional ,caring and our preferred facility and service.
Gary S