I was building a deck I had the measurements of what I wanted the deck to be but I wasn't 100% sure how to go about it, I walked around the store looking for the timber but couldn't find it, I must have looked very lost as a lady came over and asked if I needed a hand, turns out I was at the wrong end of the store so she told where all the timber was so I walked out and was met with three or four young blokes basically running over to me to serve me (made me feel special HA), I told him what I wanted to do, the kid was probably only about 17 or 18 but he had a lot of knowledge he asked what i wanted to use on the deck treated pine or merbau, how high I wanted the even what size of boards, I said I wasn't 100% sure how much I needed so we went to his office as he called and we spent a good 2 or 3 minutes working out what would do the best, while being cheap (I didn't want to spend alot of money), he then helped with with all my nails and bolts and help put all the timber on my trailer.

I was back again on the weekend this time was still met with the same enthusiasm this time I wanted to make a bench (cheapy again) so once again we worked out how much I needed, turned out I needed a sheet cut in half, the local Bunnings charge $1.50 per sheet cut, the bloke said "Nope, we don't charge for cutting", so once again I got help being taken into the shop and helped with what nails I needed and screws which would best suit the bench, at this point it had started raining so he told me "not to worry we'll wrap the sheet in plastic" then again help me into the trailer.

Great experience would recommend to anyone.!

Approximate cost: $750 for deck and $75 for bench

They run a DIY night a couple of times a year which are great to go to, you learn heaps & you get a free feed and beers and a chance to win some great prizes.
Staff there are friendly and down to earth and knowledgable

I went along there by chance one day. I was looking for a number of things, and it was a new place to me so didn't know where anything was. I had a number of friendly encounters with the staff, all really helpful, it was so refreshing to be asked if I needed assistance at a hardware store. Most of the time at the big stores you have to track someone down to get any assistance. I've since been back and had the same experience.

Mitre 10 in our opinion is the place to go when you need something for the home or garden. The staff there are very helpful and informative and nothing is too much trouble for them no matter how busy they may be.