Dissapointing. Staff were very rude ( including Management ) on two separate occasions, over warranty issues . Extended warranty is a joke , ( product care ) ,; their own tech guy advised that we just " go round in circles " when making a claim. Give the Moore Park store a miss.

I always buy my computer and related from Harvey Norman at SupaCentre Moore Park as the staff are helpful and seem to care and good value products and services. I bought my last desktop computer 3 years ago with all the related software and paid for the standard fee for data transfer done by Phan the technician and he successfully transferred everything including emails and I was very impressed. Update to 2016 and I just had to buy another desktop and do the data transfer again and after 4 days of 'transfer' I picked up my computer and all emails have been lost and also deleted from the Optus server and having rung Optus, they told me that emails cannot be retrieved. I have called the service centre 5 times, left messages and no-one gets back to me as they are very "busy". Very upset as I am self employed and have lost so much business +++ data. No-body seems to be on top of the job with a different tech everyday. I am sorry to say Harvey Norman that you have dropped your quality of work and I am stuffed and cannot get any of my email data back. Imagine what that would do to your business? It seems that the service centre is so popular that you are shooting yourself in the foot by not having sufficient staff or skilled staff to do the work.

The service I am receiving from Arthur Nelson the Cooking Sales Manager is exceptional. He has been price competitive and given me great product advice

Very good service purchased a bed setting and bed mattress. including two bed side tables and a tall boy. Aswell as sheets to fit. Very happy with the products!

Approximate cost: $1800

The customer service is poor, we have to wait quite a long time for the staff to assist us - and sometimes they can't fully explain the product's features. The price of the products mostly are more expensive than other store.

it is a large store but does need to be fixed because of no air conditioning. the costumer service is great everyone is very polite and are always ready to help.

The customer service is good but I think that the store needs some renovations. The last time that I went to the store the air conditioning was not working. I bought something there but my husband had to buy it for us and I had to go out with my baby. It was too hot inside.

We had Harvey Norman install a carpet in our place years ago. The service was great and the price was really good post negotiations. The carpet is still in good condition and I recommend to get your flooring needs looked at.