Hayden Real Estate

check icon 3.3 (12)

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Reviews for Hayden Real Estate (12)

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3.3
12 reviews
5 star icon
5
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2
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0
2 star icon
1
1 star icon
4
Service Rating
3.3
Quality Rating
3.3
Value Rating
3.0
markt394
1 review · 400 points
18 May 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Kerryn was a star to deal with. Not only did i buy my house from her but then sold it 12 montgs later getting more than my asking price. My house did not even hit the market b4 it was sold. Through the whole process Kerryn kept us informed and kept regular contact. I have just now purchased my second home through Kerryn and cannot recomend her highly enough

heleneb335
1 review · 600 points
verified email - 23 Apr 2018
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Have called 3 times they refuse to call back. Have done this previously, when finally got hold of someone the property was under offer, when asked why they don't put this on the ad, save us making 6 phone calls, he said just in case it fell through was to much effort to take off. Lazy, hopeless and completely incompetent.

sonyal342
1 review · 400 points
03 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Having used Hayden Real Estate South Yarra, Melbourne as my letting agent for 3 years it was a natural easy step to use their services to sell my home.
I would like to commend Jonathan for his professionalism in the sale of my home. Jonathan was willing to meet with me late in the evening one Sunday to view my house and explain the entire sales process. I felt at ease and felt like I had finally found a estate agent I could trust.
He wasted no time with the photography, advertising and brining prospective buyers through the home on a regular basis. The Team at Hayden Real Estate kept me updated during each stage of sales process.
I truly believe his expertise and the support of his professional team helped tremendously in a quick sale.
I highly recommend Hayden Real Estate for all your property services.

kellyl856
1 review · 400 points
23 Sep 2016
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The service that My husband and I have received from Hayden's Realestate has been exceptional. They have recently found us a beautiful home to rent as our previous rental had issues. They are helpful and not only look after the landlords,but also the tenants. I would like to thank Hayden's again for making our move an easy and happy one. Jason and Kelly.

verified email - 30 Jun 2013
Service Rating
2.0
Quality Rating
2.0
Value Rating
2.0

Not good to rent through had many difficulties with mould which made my family sick and they would do nothing about it. House was over priced and badly in need of repair.

Hi Ballerina, Thanks for the heads-up. Unfortunately, properties infested with mould spores are becoming an increasing problem in this country, causing (preventable) illness and in some cases, death. We would normally suggest that the government intervene in such matters however in this instance, it would be somewhat hypocritical of them given the reprehensible (and dangerous) state of many government owned properties. This is a serious issue that needs to be addressed from both the ‘private’ and ‘public’ sector in order to prevent harm. By the same token, it is also vital that those who have been (adversely) affected seek compensation. Thanks again for the heads-up. Reeces

verified email - 14 Jan 2013
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

We bought through these agents a few years ago.

The agent was incredibly cunning and manipulative and we sensed he was only rewarded by the agency for this behaviour.

We have since sold three properties in Ballarat through different agencies and have even driven past houses that we thought we might like but havent even shortlisted them so as to aviod dealing with hayden real estate.

Cant actually believe they are still in business

Hello Letterfoot, A well written and candid review. Appreciated. There appears to be many locals who have had similar experiences with this establishment and we wish all of them were familiar with WOMO, so that they could detail their own experiences. This is why we carry WOMO business cards on our person at all times. Regards, Reeces

verified email - 09 Aug 2012
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

We were wanting to look at a couple of houses they were selling but in the end gave up because the agent kept giving us the run around and wanted to spend half an hour talking about my house when all I wanted to do was look at one they had for sale. They are the worst agents I have dealt with.

verified email - 14 Jul 2011
Service Rating
1.0
Quality Rating
2.0
Value Rating
1.0

Do not use these agents. They are just as dodgy as any other agent despite the fact they advertise as being 'different'. They are underhanded, slack and will tell you all sorts of lies to get you to list with them. While they say they do not charge you for advertising, what they fail to tell you is they don't actually advertise at all (except for the internet).

They will blame anything else but themselves for not being able to sell your property. My house was sold in 2 days with another agent but was left hanging with Haydens for many months before I changed agents.

Stay away!

imatang02 09 Aug 2012

I totally agree! Trying to inspect a house they're selling is like pulling a tooth. I don't know how they're still in business

Thanks for a great review. We are in full agreement with your comments. It is amazing that this firm stays in business given Ballarat's size and unforgiving nature.

melindastewart
#1 in Buninyong VIC
76 reviews · 540 points
verified email - 25 Jun 2011
Service Rating
5.0
Quality Rating
5.0
Value Rating
4.0

Always so helpful with every enquiry I have. As a seller and investor they are great to deal with and always keep you up to date with information.

Sometimes things are done without first asking you as the property owner but that is part and parcel with leasing I guess.

verified email - 17 May 2009
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

We have been dealing with them to sell a property of ours and also use them for a rental property. They have followed up on both tasks exceptionally well and we are now getting good rent for the property and look to be selling it too. We have only just paid the finders fee for our rental and have not yet paid a cent for the property on the market, like promised, nothing to pay until happily sold. There sale fees make up for the lack of fees to be paid for marketing and advertising of a property, but if you are in no rush to sell, it's a great way to hold onto your money and save in the lead up to a sale.

verified email - 24 Aug 2007
Service Rating
4.0
Quality Rating
4.0
Value Rating
3.0

The service Hayden's gave me when we were buying our house was great. They even offer post-settlement help such as a handyman to come a fix things if needed. This is available for however long you are in the house.

verified email - 16 Aug 2007
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Bought a house through Haydens and the sales lady that I had was wonderful. She could not do enough for us before, during and after the sale.

Approximate cost: $000000.00