Heirloom Body Care logo

Heirloom Body Care

Business details

Opening hours

Monday:

9-2 For Collection

Tuesday:

9-2 For Collection

Wednesday:

9-2 For Collection

Thursday:

9-2 For Collection

Friday:

9-2 For Collection

Saturday:

CLOSED

Sunday:

CLOSED

Public Holidays:

CLOSED

Service awards

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Reviews (217)

Write a review
verified email - 26 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

This is a fantastic business. Friendly and helpful staff and the quality of their and range of their products are excellent. I have never had such a fast turn around from placing an online order to delivery. I cannot rate this business high enough!!

06 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I am astounded by the level of service, not only the quickest turn-around of any online store I've used, but also the speediest couriers! Heirloom have a fantastic range of products, very competitive pricing, and I really can't praise them highly enough.

05 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent service, all the products I was looking for in one order, immediate delivery on order.
I will be buying all my products from Heirloom Body Care in the future and can thoroughly recommend their services.

Approximate cost: $120

Heirloom Body Care 05 Sep 2019

So glad we could help

02 Sep 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The best service I have ever received from an online supplier.

20 Aug 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great customer service, great prices and quick delivery. They Also have a wide range of products to choose from. As I have a small business starting out, I sometimes don't need to order a lot so I like that I don't have to order a minimum amount. Finally, I like that I have options for postage.

Heirloom Body Care 20 Aug 2019

So glad we can meet your needs :-D

30 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Excellent products, fast delivery, great prices

verified email - 29 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Heirloom Body Care have a wide range of products. I have always found what i need with ease. I have always received my orders in record time.

verified email - 26 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

We have been dealing with Heirloom for many years now.
They provide wonderful service, great products and customer service that’s amazing.
Especially the young lady Kerry who has the most wonderful phone manner, her product knowledge is perfect.
Would recommend to others.

26 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love Heirloom, they are reliable, great prices compareed to any other soap suppliers.
I order one day and my order is delivered to my door the next day in Brisbane
customer service is excellent,they go out of their way to help you with any product.
Highly recommended

18 Jul 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Good quality, excellent customer service, prompt shipping. a satisfying experience with them all the time.

10 Sep 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great service - fast postage - fast responses - repeat customer - happy with products and service. Recommend to others to purchase from this business.

Approximate cost: $150

Heirloom Body Care 10 Sep 2018

Thank you for your lovely review :-)

verified email - 24 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I love Heirloom. Their products are exceptional quality, they are routinely the best priced and their customer service exceptional. It is rare that you do not have orders processed on the day they are received and generally next day delivery.

20 Aug 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our delivery was really quick. My sister and I are very happy with the quality and price of all the products we have ordered and received . We will be definitely ordering from Heirloom Body Care in the future .Top job on the wrapping very very sucure

Approximate cost: $110

verified email - 27 Mar 2018
Service Rating
5.0
Quality Rating
4.0
Value Rating
4.0

I like the service, the courses.
The labels on the Essential or Fragrance Oils become rubbed off and loose the description off the product over time. I need to replace label or write on the labels. Some caps break too. Bottles are good. The spray atomisers may be too opened, so it is not coming with mist pressure. Kerry is very knowledgeable and flexible. Staff are very approachable.

27 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Quality products and a great range in stock. Pricing is competitive. Quick response to queries. Always efficient getting their orders out.

Heirloom Body Care 27 Feb 2018

So glad we are meeting your needs. Thank you for the review - very much appreciated.

verified email - 26 Feb 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I’ve been purchasing products from Heirloom for a few years and I have never had an issue with delivery or any products. Every product I have ordered has always been good quality and all deliveries have been prompt. I would definitely recommend them as a supplier that is reliable and ready to assist in any way they can. Heirloom even managed to get me a special order of fragrance oils from Sweet Cakes that they did not stock. Excellent service.

Heirloom Body Care 26 Feb 2018

Thank you Andrew. So lovely being able to assist you.

18 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I regularly buy products from Heirloom and they are always fast and efficient! On the rare occasion that I have had an issue with a purchase I have always received excellent service. Keep up the good work!

09 Jan 2018
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

What can I say, excellent service, price & product. Their customer service is exceptional with the fastest shipping!

19 Oct 2017
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

I’m so pleased that I chose to use Heirloom Body Care for my soap supplies. Their range of products is extensive and prices are very reasonable. Postage is reasonable and my package arrives promptly. 3 days to Queensland is so great. Products are packaged carefully so everything arrives in perfect condition. I have recommended Heirloom to my friends as I’m very satisfied with the three orders I have made. I will continue to order as my supplies run out.

Approximate cost: $220

verified email - 31 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I'm so pleased I found this company! They stock and deliver a huge range of materials for creating your own skin care AND are very well priced AND have very fast delivery! Definitely *****

21 Aug 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Heirloom Body Care have great products at great prices and their postage is very reasonable. I have been purchasing from them for some time now and have always been very happy. Thank you Heirloom Body Care you are one of my favourite stores.

verified email - 19 Jul 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Heirloom has never let us down. Fast service, super cheap shipping and a great range of raw materials for our small beauty product company. Never need to worry that we wont be able to fulfil our orders as Heirloom is always there. Much more efficient and less stressful than storing our own bulk goods. Thank you !!!

17 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I've bought products from Heirloom Body Care a few times now. Each and every time they are always efficient with their delivery and I receive my products wrapped up tightly a few days after ordering. The quality of always quite high and they are packaged well to assure there are no spillages or breakages in transit. My only criticism would be that you use a different tape to seal your jars. The brown tape is hard to remove completely and I'm not a fan of seeing my products with brown tape leftover on them. It's a mild disappointment, but something to perhaps look into? Otherwise, I'm happy to shop through this store again.

Heirloom Body Care 17 May 2017

Thank you for your feedback. I have had a word to the packers and asked them to use clear tape so that if there is residue is not displeasing.

verified email - 15 May 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used Heirloom Body Care for a few years now always with wonderful customer service and great pricing! They have grown their business amazingly over the years and I hope to do the same with mine using their products.

verified email - 24 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They were extremely helpful as I am attempting to make gel candles, gave me the information I needed, Super fast delivery and prices are fabulous. Will most definitely order from this business again.
Kind regards
Michelle

21 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Wow!! Excellent service yet again. Fast! Accurate! I really feel like I can rely on them to help me grow my business :)

15 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have been purchasing products from Heirloom for more than a year now and am always impressed with both the quality and the customer service - excellent on both counts. Will certainly continue using them and thoroughly recommend them to anyone else.

Approximate cost: $135

verified email - 12 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Fantastic business. Products are of good quality and very well priced. Customer service is absolutely first class as well. Would absolutely recommend them.

verified email - 10 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have purchased products from Heirloom Body Care for years now. Fantastic well priced products. Amazing customer service.

07 Mar 2017
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have dealt with Heirloom Body Care for a few years now both personally and professionally and have always found them to be a great resource with competitive prices and lovely products. Anytime I have needed to contact them they have been patient and supportive no matter how small the question may be. I especially love the option of postage offering a range of prices and estimated arrival times. Extremely helpful