Hills Medical

check icon 3.6 (5)

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Reviews for Hills Medical (5)

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3.6
5 reviews
5 star icon
1
4 star icon
3
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0
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0
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1
Service Rating
3.4
Quality Rating
3.6
Value Rating
3.6
john-874
1 review · 600 points
verified email - 12 Sep 2023
Service Rating
1.0
Quality Rating
1.0
Value Rating
1.0

Recently all of my visits here have been absolutely foul.
1. Being charged hundreds of dollars multiple times and not having been explained why.
2. The one time that I actually was told what I was paying hundreds of dollars for, I not once even got told my results. I could be dead right now.
3. I once waited over THREE HOURS genuinely THREE HOURS one day for my appointment, only for my Dr to be so incredibly rude and grumpy when I was not at all despite having to wait THREE HOURS, and I have seen other people have been from being 30 minutes behind schedule. I was given a five minute appointment and basically shoved out of the door giving me a panic attack and making me cry the whole way home.
4. The receptionist staff that I have personally had are always completely vile and irritable as soon as you ask one basic simple question. They don't listen to a single word that you've said and I have to repeat myself saying the same thing MULTIPLE times and as I said in my first issue of problems you have they once again do not explain anything to you and get irate for you not knowing something that was never explained to you like they expect you to be working there with them at the GP but thankfully we don't so that we don't have to deal with your staff as coworkers who just assume that everybody has the same job as them and get kicks out of bullying people for no reason.

verified email - 27 Jan 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I absolutely love this Doctors, and have been going here years!

verified email - 29 May 2013
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

The Hills Medical Surgery is situated in beautiful surroundings.the Receptionists are really friendly and willing to help,you can blood tests there.

Approximate cost: $65.00

verified email - 02 Aug 2012
Service Rating
3.0
Quality Rating
4.0
Value Rating
4.0

I've been using the Hills Medical for over 25 years. All the GP's are great and explain in detail anything that you are unsure of. Now they have Melbourne Pathology on sight it certainly cuts down on running around for pathology tests.

verified email - 22 Jan 2011
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

Great doctors here, always on time and very helpful and friendly. Relaxed hills atmosphere but very professional. My family has gone here for 20+ years.