Hoyts Cinema Eastland

Great renovation and comfy seats, but have become a little bit crowdy.

Approximate cost: $20

I loved when they did the renovations to new comfy seats but I really dislike the food set up. It’s all grab and go, so the popcorn is always pre made, who knows how long it’s sitting there for and the soft drink is always spilt everywhere :/

Its always going to be pricey going to cinemas but these cinemas have REALLY good seats that are so comfortable and so tempting to sleep in. Its a really nice place to go to and relax especially for a nice date.

Apart from the (admittedly inevitable) overpricing, there's nothing to complain about; this cinema ticks all the boxes. However, I would never place it in the same league as Knox Village Cinemas, which is just downright fancy.

Approximate cost: $15

I've been visiting Eastland for years (I'm talking the 1980s prior to the renovations!) and I still return on occasion to catch a movie with my family. Whilst the movies themselves are top notch entertainment, my last few visits have left me struggling to find a positive with the quality of service and cinema maintenance.

I agree with another reviewer in regards to the value for money with La Premiere tickets as soft drink and popcorn cup sizes have significantly shrunk over the years and it's a shame tea, coffee and hot chocolate aren't available anymore. Plus there's a high number of broken chairs which makes for interesting times when your neighbour moves and half your drink and food end up on the floor!

I've also had issues trying to book 3 tickets for La Premiere, I understand the seats are paired, but it's frustrating being unable to book online for individual or triple numbers; more frustrating when buying in person from the box office to find they've allocated 2 seats together & the 3rd separated by an aisle. The reason given? I didn't specify I wanted my seats together. Yup, for reals that's what their explanation was!!

More recently I was ignored by 2 different staff members who served the 'regular' line ahead of me waiting in the red carpet queue. I know this is a small gripe, but with the crazy price of a movie ticket and the extortionate candy bar prices, I find it ridiculous that Hoyts justify an online booking fee as paying for the privilege of a priority ticket collection service when this service doesn't actually happen (btw, this has happened to me before at Hoyts Melbourne Central - never happened at Village though!). Oh, and when I was finally called to a register and questioned the 'service' I didn't receive an apology, I was just told that everyone should be serving red carpet. Yep, that was it!

The one good thing about my latest visit was that they didn't try to push candy bar products/deals/upgrades on me... happy day for me but again, I suspect not the level of service Hoyts expect from their employees!!

My advice? Try Reading or Village (Doncaster is great now it's been renovated and doesn't look like a big screen in someone's garage anymore!) or buy in person at Eastland, take wet wipes if you're eating anything and BYO stable table for La Premiere - just to be safe!! ;)

Happy new year WOMOites!!

Approximate cost: $18

This is a great cinema, friendly service, quick to get through the line up and nice comfy seats. I go there all the time and if you are a Reward member you get special discounts!

Approximate cost: $18

While the ticket prices seem to be going up, the customer service is still quite good.
They do need to remember to actually clean up between movies though, the cleanliness in some of the cinemas leaves much to be desired

Approximate cost: $20

Great cinema with frequent screenings, never too overcrowded. Friendly service at the snack bar.

Fantastic cinema.
I loved the staff they were so friendly and a real pleasure to talk too.
The popcorn although a little pricy was very nice A++

Comfy cinemas, always clean. Used a voucher to go La Premiere and was very happy. Free soft drink and popcorn, which is something you dont get in gold class at village cinemas.

I got a voucher for La Premiere & decided to see the movie Due Date with my boyfriend. I had been to La Premiere many years ago. Back then you could get complimentary coffee, tea & hot chocolate as well as popcorn & soft drink. I was very disappointed to find out you only get popcorn & soft drink (which I don't drink) free now.
I don't think it's worth paying that much extra for a bit more leg room, slightly more comfortable seats & free popcorn. The cups which we given to put the popcorn in were quite small & had to refill them a couple of times.

If I had paid my own money I would have been very disappointed.

Approximate cost: $64