2 reviews about Il Cubico

verified email - 22 Mar 2013

Ok breakfast here. Service was slow but it was not terribly busy so not sure of the reason and no explanation from staff either. Did not expect much here. Portion was large (porridge) so was filling but I have had better.

Megan5 14 Mar 2014

slow service is really annoying, I've been here to and when it isn't even busy you still get extremely slow service.

verified email - 10 Feb 2013

A serious contender for the worst service I've ever had the misfortune of being on the receiving end of. The staff are all smiles when you enter but as soon as you're seated they're missing in action. Eventually I managed to wave one down (this in a café that really isn't all that big) and placed my order. And then waited...and waited...and waited...and eventually after what seemed like half a lifetime but in reality was more like 25 minutes my meal arrived. I cant knock the meal itself - it was nice, and the portion size was good, but the effort to get it is out of proportion to the reward of the meal itself.
I'm happy that I went there, but only so that I know to never EVER go there again. Under any circumstances. When there is SO much choice right next to it - Degraves and Centre Place are within spitting difference - this café will not see my custom again.

jettyb1 11 Feb 2013

Hi, great to have honest down to earth reviews, these are the best ones. Negative and less than ideal customer service these days should not be tolerated or accepted, this is the service industry and the standards need to be raised. Thanks to people like yourself who share your honest experience, it seems this is the only way things will change if the owners of the business care about their patrons and their feedback, and their business. At the end of the day, who can afford to treat their customers like rubbish.

Hi Rodb4, Thanks for the detailed information, as one has come to expect from you. :) We ditto the comments made by Jetty. This type of 'service' is simply not good enough! Reeces

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