1 review about Jim's Antennas Melbourne

verified email - 23 Jul 2016

Service and communication was very poor. He cancelled my original booking 15 minutes before he was supposed to be here, came two days later and did half the job. He then cancelled on me again a week later to finish it off. I gave up using Jim's and have opted to get the job finished by someone else.

Approximate cost: $250

Dear TK421 that is very disappointing to hear. As a group we pride ourselves on customer service and it's upsetting to hear someone is letting the group down and you. If you could email me at [email protected] we would like to investigate this matter further and speak directly to the franchise in question. As we have 50 franchisees across Melbourne we will need some further information from yourself. Kind Regards Heidi - JIm's Antennas Melbourne.

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