My experience with Kent Removals was no a pleasent one at that. The salesman I spoke to was polite well versed in removals, the removalist arrived earlier and from there it was down hill.

I opted for the Packing option as it was a short notice interstate move. The Uplift itself took over 8 hours. There were three removalist to pack a two bedroom apartment. During the packing two of the removalists would disappear for hours on end with the thrid stating that they were most likely looking at woman. When they were present they were goofing off and mucking around and took zero care in packing. Electronics where shoved to the bottom of boxes, there was no sense of organisation.

The lengthy time in moving caused problems with the building management. After 8 hours the removalists stated that they had finished yet upon inspection three cupboards had not been packed. They advised that they had run out of boxes and would send someone the following day.

The following day I recieved a call saying I was under quoted and had to pay an additional $800 for the extra boxes that need to be packed. When I unpacked on the other end I found that their packing practices where very poor. One box was used to pack small plastic coffee machine and so much space had been wasted.

The extra box did not arrive for over two weeks, I had to call to find out where it was after two weeks and had to wait and additional 5 days as their schedule was to full.

I left feedback and was promptly called by the Regional Manager, he wanted to get a better understanding of my experience. I was given $250 refund, however this was appreciated however it did not make up for the poor expereince and the additional out of pocket costs due to poor packing practices.

I leave this review just to help raise awareness, take the time to look around. Don't simply trust a smiling face.

Approximate cost: $4800

Everything was perfect and very professional!
We used Kent Removals Perth WA.
Professional, efficient, friendly, good mood.
Thanks guys!

We used Kent Removals Darwin NT and could not have asked for two more happy, efficient and professional removalists. I would highly recommend this crew.

Just like to say that Ash, Troy, Peter, Jye & Joseph did a fantastic job with our recent interstate move. They worked so very hard all the while being professional and friendly - well done guys!

We have just used Kent storage to move a number of items from Sydney to Perth and our experience was just woeful.

We had a number of very expensive paintings that needed to be transported as well as a number of antique pieces of furniture.

We have requested a number of these paintings to be professionally crated in 'art crates', which we paid extra money for, guess what they were just chucked in the back of the truck and delivered not even wrapped. We could have cried.

They also left an Amoire that was also due for collection, it is worth around $20K and something we had worked hard for and was left sitting on the landing of our apartment for FOUR WEEKS, we had to remind not once but THREE times to go and collect it.

We have also ended up with the operational parts missing to a grandfather clock which is now inoperable. KENT are useless, do not use them their service is woeful, we had to constantly chase them up and they didn't deliver on half their promises.

Personally, the ISO Quality Management Systems to which they promote themselves to adhere to I would seriously question their ISO compliance they promote on their Facebook Page.

3 times using Kent and every time it has been easy and quick nothing is to hard even with my massive furniture they still managed with no complaints

I would just like to say that the service and communication we received from Kent's, from the office followed by the uplift to the delivery to our new house was exceptional both here in Sunbury Victoria and Perth in Tasmania. I would like to thank everybody involved in our move that made it run so smoothing and will be highly recommending Kent's to everybody I know who is planning a move in the future. Regards Craig

All went so well with my recent move with Kent Removals.
Manny and PJ were perfect!!
Friendly yet professional, fast and
efficient.
The job took under the hour!.
Everything was carefully taken from
the property and special items
wrapped with care.
Over the years I have made 29 moves
and I have to rate this job as
"Top of the Class". Thankyou and
thankyou to you Kylie for all your
help over the last few weeks.
Kind regards,
Chloe

These guys are professional, friendly and the services they provide are exceptional value for money.
I moved interstate, Bunbury WA to South Australia, the move was made simple and easy, the communication between myself and the friendly staff was excellent and nothing was to much trouble.
I highly recommend kents without a second thought.
Thanks guys, you all made my move simple, easy & stress free.

They are expensive, liars and negligent!
I was told we would move from across the road by a "walk over". On the day, the men decided to pack the truck. This took much longer and cost 3 times more than expected. They damaged my kitchen and walls in the process too. Management was rude and dismissive and refused to replace a brand new kitchen cabinet that was scratched. They insisted that legally they only need to repair damage (although is impossible to repair without making it look worse). It was a complete rip off!