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39 reviews about Lazaway Pools & Spas

verified email - 25 May 2010

Lazaway Pools and Spas did extensive landscaping at our house in Templestowe and they were fantastic to deal with. The work performed and ideas they came up with was of the highest quality, they were prompt and on time which is unusual for tradesmen and the job was completed before the designated time frame! I would definitely recommend Lazaway to any person or business wanting to use their services.

627 14 Nov 2010

Interesting how many of the positive reviews were posted around the same time!

nicolef7 12 Jan 2011

I agree with By 627 100% - these certainly arent the reviews I've heard or had myself.

verified email - 25 May 2010

We had a pool built by lazaway and from the sales staff to the pool builders to the supervisor we found them courteous and always willing to explain each step and all questions we asked. On completion of the pool any other queries we had were always answered. I would recommend lazaway to anyone interested in building a top quality pool and great service.

verified email - 24 May 2010

We contracted Lazaway to renovate our pool, and everything went well from start to finish. Everyone involved was polite, friendly and easy to get along with. I would recommend Lazaway to anyone wanting this type of pool service.
Lynda, Balwyn.

verified email - 20 May 2010

I purchased a house with very neglected pool, which required a complete refurbishment. The project manager ensured it was done in a very professional manner within budget and within time quoted. I would certainly recommend Lazaway to my friends.

verified email - 13 May 2010

From day one until completion of work, they did whatever they promised to do. The supervisor was helpful through every stage which is very hard to find these days. I had looked at other companies but found lazaway to be the best price off all quotes and designs. When I came across one maintance problem with the filter, they were there the next day to repair. All round great service.

verified email - 07 May 2010

Lazaway built our pool last year and other than digging through our sewage which gave us some inconvenience for a few days, we were very happy with the workmanship and service we received. I would recommend them to my friends.

verified email - 06 May 2010

Lazaway Pools constructed a 6.5m x 3.5m pool for me in late 2009. Excavation to completion took just 8 weeks and my wife and I are very, very happy with the finished product. The excavation was a shock...what a mess, but from there on in the process went very smoothly, the sub contractors worked well and the Lazaway supervisor was always on hand to answer my questions. The price was very competitive and we definatley got great value for money.

christined5 01 Jan 2011

what price did you pay? and what did it include?

03 May 2010

We had a pool built by Lazaway and did so after researching many pool companies. From the moment they started we were kept informed. When there were delays (which were minor) we were advised promptly. We took the time to meet with each trades person from Lazaway and discuss the process before each stage began. We asked plenty of questions and always received a response in a timely manner. My advice to any person building a pool is to be available on site - to ask lots of questions and have reasonable expectations.

verified email - 13 Feb 2009

I have just built with Lazaway and did so on the recommendation of my brother.
Lazaway is great to deal with, they care about what you are trying to achieve.
When there were delays due to my work commitments , they never complained.
They kept in contact with me until I was ready and had no problems to continue.
I must stress , the service , communication and quality was exceptional exactly
what my wife and I expected .
I would definitely recommend Lazaway to anyone out there looking for a pool,
the staff were a pleasure to deal with and had a fantastic job completed .

View all 7 comments
lizp 12 Nov 2009

I am currently having a pool built by lazaway and based on all their empty promises i will not recommend them to anyone!

Tracey1 27 Dec 2009

Well, you were obviously VERY fortunate. We signed up in July 2009, 6 months later all we have is a concrete shell. I would not recommend lazaway to anyone. They have taken what should be an exciting project and turned it into an absolute nightmare. Tradesman appear on site...hang around for 1-2 hrs and then disappear, this has happened several times. Design drawing don't reflect whats built, no accountability, calls don't get returned, and you get the sense nobody really knows whats going on. Contractually, our pool should be complete in two weeks. I'm really hopeful this is going to turn out OK. Lets see what happens, I'm pretty sure its off to SPASA we go.

veronicam 18 Jan 2010

lazaway should be called lazyway all they do is lie im building a pool which i bought from them in july 09 they promised me completed pool nov 09 i still do not have pool in jan 10 just concrete shell all they do is ask for money they have never sent a supervisor out to check the progress no one in the office communicates with each other they all have different stories they dont care there trades people leave a huge mess bad to deal with hope i get my pool finished soon and no more problems they are the worst i have nothing nice to say about the way they do the job owner is a money hungry man with no respect for anything even his workers say this about him.

verified email - 11 Feb 2009

It's a shame that some of you has had a bad experience with this business. I am pleased to say that I had a great experience with them.Our dealings with the sales representative, staff and trade was very professional and understanding . During the process of our pool, we put lazaway on hold for proximately 6-8 months to continue other works around the house and they were very obliging with our request. We kept our payments up to date as required and we also kept our supervisor in the loop when we were ready to recommence construction. Upon resuming the works our pool was completed in a timely manner and we were extremely satisfied with the end result.

Approximate cost: $40000

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