Your After Sales team is extremely efficient and very easy to work with. Everything was handled with such professionalism, very happy with your service.

5 stars from me. The customer service team went above and beyond. Everything arrived as promised. Very happy with what I ordered and the overall quality.

I recently ordered 2 leather chairs, one arrived damaged, this happens... Living Styles arranged a replacement chair. I was anticipating January delivery, but that got swapped out within a week or so. Fabulous! The new chair arrived safely.

I'd like to commend living styles for their service throughout.

Sometimes with orders online things can get a bit dicey if it's not "all good" but Living Styles really shone out here for service. The order experience was excellent and the remedy for the damaged chair was also handled really well.

At no point did I feel I was going to come unstuck, lose out or have to get into a protracted argument with them, communication was clear, and positive and I am very grateful.

Approximate cost: $4000

Customer service is great. They are very quick to resolve any concerns.

Approximate cost: $500

We purchased an expensive pendant lighting in July 2021. We patiently waited until October. Upon checking we were told its delayed to late November! Then after eagerly waiting all this while I emailed again to find out the delivery is again delayed to January 2022, and now 2 weeks ago to end of February. I dont think we will be receiving the product. How can a delivery take so long and why even show it on the website as available and take customers money for expensive items when you dont have it in stock?
Extremely disappointed and had an unpleasant experience for a first time buyer.

Delivery was prompt. All items were intact upon arrival and the quality was brilliant

All items were delivered safely and look beautiful.

Great price, great products, delivery was also prompt with no issues. We will definitely be purchasing again from this store.

I've been trying to purchase several items from this business, but need assurance it can be delivered on a Saturday or Sunday so I can be here to receive it. The phone service is disconnected, due to covid they say, even though NSW isn't in lockdown any more. They don't reply to emails or voicemails, and their Instagram posts all have comments turned off. It's almost like they will do anything to avoid me giving them money. Really unprofessional behaviour, I just can't understand how they can make it so difficult to address a customer query.

UPDATE:

I bought a mahogany writing desk online, as I live in a different state to the store. After checking out and successfully paying, I sent an email requesting that the item be delivered on a weekend day. I asked this because I work all week and don't want to take a day off, just to sit around and wait for a delivery that isn't guaranteed to arrive on the stated day. And secondly, I live in a high rise apartment complex, and have to book the loading dock and an elevator (and pay a $200 bond) in advance every time I order something large. The concierge won't accept anything bigger than a parcel. I received a message from a rep, who told me he can arrange weekend delivery, but that it will incur extra fees. I replied that that was quite customer hostile. He replied with a meandering epic email that started by denying that any delivery company will deliver on weekends (most major carriers, and many smaller ones do), then appealed to my humanity and empathy to allow the poor drivers to have weekends off with their families (they could have their weekends on weekdays if they wanted). Then he wrote "We organise weekend delivery for customers as we are happy to go beyond and help our customers out, none of the third-party drivers would prefer to work on the weekend even we pay them extra. Sorry but I am afraid we would not be able to assist with weekend delivery."
So we start off being happy to arrange it, but it will cost extra, to 'no, it's impossible' within the space of one paragraph.
That same week I bought a huge sofa from Johnny's Furniture, and requested weekend delivery. They said "Sure!", charged me the same price as weekday delivery, and everything went off without a hitch. Same again with the double wide refrigerator I bought from JB HiFi.
The delivery from LivingStyles went ahead on a weekday, I had to take the day off work to receive it. The delivery driver was really helpful and cheerful, and when I asked him, he told me he would have been happy to deliver it on the weekend at no extra cost. So the rep at LivingStyles was just being impossible for the fun of it I guess. Obviously I'll never buy from them again. He also thinks "strickly" is a word in the English language, which to me is the most unforgivable aspect of the interaction.

The staff are very quick to resolve any concerns, would recommend.