4 reviews about Mantra Suncity

verified email - 18 Apr 2018

My kids loved the pool and slides. I thought the decor was nice but there are plenty of other hotels that are cheaper. Price was way too high.

verified email - 06 Nov 2014

This hotel was OK! Nothing flash. The rooms weren't exactly Modern nor where they extremely clean. For what we paid we would of expected a little better! Hopefully they take customer feedback and do something about it

verified email - 14 Mar 2013

I too had high expectations of this place after staying at the mantra legends just a few months prior. Wow was this a kick in the face. Booked a hotel room on agoda but even though they are a hotel they dont clean your rooms nor do they give you new towels or pool towels. who goes on holidays and packs towels?? the staff were really rude and told us we could buy a towel for some ridiculous price which you could go to a $2 shop around the corner and buy 10 for the same price (and you would get to keep them!).

price of parking was over priced as well. just ended up parking on the street and paying the meter.

will never return here again.

katiem16 01 Apr 2013

wont be staying there!

christinen8 08 Apr 2013

Thanks for the heads uo!

Hi SoccerTed, given the reviews on WOMO (and other sites) this place certainly sounds like one worth avoiding. Given the mammoth (and constantly increasing charges) surrounding excess luggage (and space restrictions during traveling), it seems implausible that a patron would be expected to lug one’s beach towel across the nation or have to pay an additional fee for such usage. In order for you to have chosen to risk parking in the street, the respective fees must have been exorbitant. Thank you kindly for the heads-up! Reeces

verified email - 06 Mar 2013

I had high expectations when I booked this hotel for my family holiday as the last time I had stayed there I remembered it being so nice. Unfortunately it feels like not much has been done to upkeep the propertly. The apartments are well outdated and the furniture is just daggy now. The pool area is still nice and there is a great slide but unfortunately it was closed for maintenance while we were there which was really dissapointing. It's a shame as the hotel still has so much potential and still looks great from the outside but much like other Mantra properties the maintenance has let it down. In my opinion it's too overpriced for the condition of the rooms.

SoccerTed 14 Mar 2013

Agreed!

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