I had been avoiding dentists for years (previous dentist had a horrible, unsympathetic "chair-side" manner), but through circumstance had to give up and see someone for checkups, wisdom teeth removal and root canal therapy. Mark and his predecessor were very kind, reassuring, used pain relief, always kept checking in with me to make sure I was all right throughout each procedure, kept me informed of what they were doing and why. As for cost, they do charge a lot, but don't all dentists have to?