Maroondah Heating & Cooling

4.8
based on 224 reviews

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224 reviews about Maroondah Heating & Cooling

verified email - 23 Jan 2016

sought 4 quotes for a new Evaporative system from 4 separate companies, Maroondah H&C won out with professionalism, & price.
gave me an install date and kept to it.
the installers where professional, clean and courteous.
cleaned up after the install (with their own vacuum) and ensured all rubbish was removed.
since install have had a number of days where the system was used and was elated with the result.
I would highly recommend Maroondah Heating & Cooling

Approximate cost: $4500

Thanks for your review and pleased that you are happy with the installation of your evaporative cooling system

22 Jan 2016

We just got a Braemer evaporative cooler installed. We highly recommend Maroondah Heating and cooling for any heating or cooling installation. They were highly professional and infact they came to install just 3 days after Christmas. Mr Dean came to give a quote and he was extremely professional. Luke came with an other guy (unfortunately forgot his name) for installation and they were extremely good. We have already recommended them to a couple of our friends and we would recommend them to anyone.

Thanks for your review and pleased that you are happy with the installation of your evaporative cooling unit

verified email - 16 Jan 2016

Very disappointed with maroondah heating and cooling after recommendation from a friend. We had wonderful service receiving the quotation however, was all downhill from there. Our job took over a month to complete and required us to make many phone calls to find out when it was to be completed. We had numerous broken roof tiles, a broken light in our pantry (which was never fixed) and cigarette butts were found all over our roof. After being in contact With the company and providing this feedback regarding their workers (to which they were very apologetic and replaced broken roof tiles) our job was finally completed. We will not be recommending/ or using this company in the future.

Glad you were happy with the service provided by our rep when he attended to advise on a cooling solution for your property ,and disappointed that there were issues after that but just would like to assure we have taken on board your feedback , investigated the issues and worked with you to resolve them
One of our owners Dean made contact with you and arranged to meet with you on site to discuss the issues , unfortunately there were a few delays out of our control based on the weather but we need to insure safety of all our workers as we do strictly adhere to all OH & S guidelines .
Dean inspected the tiles advised you they were brittle and replaced the ones which were damaged during installation and also a few more he discovered while on the roof which needed replacing
He also discussed the damaged light and was advised by yourself that you were happy to rectify
We have re iterated with our installers our non negotiable policy of treating our clients homes with the upmost respect and that all installers are to take all rubbish with them and to refrain from smoking on a customers property and the installer in question no longer works for Maroondah Heating & Cooling
We do not like receiving negative feedback but do appreciate you taking the time to provide feedback and have actioned your concerns and apologise for your negative experience

kj772 26 Jan 2016

My roof tiles were brand new (less than one month old) not brittle.

verified email - 26 Dec 2015

We have just had our old heating system changed over to a new Brivis LPG ducted heating unit, as yet we have not used it because of the recent weather conditions, but we found that the people at Maroondah Heating were very professional and that they were a delight to deal with right from the outset.

We appreciate your feedback in relation to the installation of your gas ducted heating unit . Thanks

17 Dec 2015

From our first visit for a quote from Dave through to the completion of installation, we experienced friendly, professional and quality work from all staff members. An excellent job at a reasonable price.

Thanks for your positive review we do pride ourselves on delivering superior customer service and pleased you found that to be the case

verified email - 16 Dec 2015

From the quotation to the installation the service was great and they worked around issues I had with a renovation so to sum it up a great buisnes to deal with

Thank you for your positive review we do pride ourselves on delivering superior customer service and pleased you found that to be the case

verified email - 14 Dec 2015

Efficient, came to quote and install the split system when they said they would. Pleasant to deal with. All installers helpful and polite. Took away all packaging.

Glad you are happy with the installation of your split system air conditioner , thanks for uploading your review

14 Dec 2015

Great service and support from the team. Installation was a quick turn around from quote to in-place. We used them for both Heating and Cooling this year. The installers they had were also fantastic and cleaned up after themselves and were mindful of our labrador not escaping.

11 Dec 2015

Good service, very helpful and knowledgeable and easy to deal with. Would highly recommend them.

06 Dec 2015

prompt service, very friendly , helpful admit staff, tidy up after finishing job. Provide all the certificate for job required. very professional.

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