I called Medownick for general information about laser eye surgery and the lady I spoke to was helpful and understanding. When I arrived for my consultation, all staff were friendly, helpful and explained the procedure clearly. They also discussed payment options to help with the financial side of things. I felt as if all my questions had been answered and I was under no pressure to rush my decision. Leading up to my surgery, staff called to check that I was comfortable with what the procedure entailed and that I was prepared for the day. On the day I was made to feel relaxed, welcome and kept informed of what was happening. Afterwards, the staff continued to check that I was recovering well, and I returned for regular checkups to ensure my healing was on track.
Overall, all staff were very professional and caring, and I would recommend Medownick to anyone considering laser eye surgery.
A life-changing experience and I am grateful everyday.

Approximate cost: $4000

I went in for my free consultation. The receptionist did not smile or greet me. Then I went to see an optometrist who treated me like a deaf child. Talking very slow, loud and looked generally uninterested. I know a lot about laser eye surgery and know my options and he was not happy in answering questions. He recommended intraorticular lenses to be placed inside my eyeballs because my eye prescription was high, -9.50 and -8.00. The cost is 10K plus but I'd like to opt for laser instead. Then I went to see a lady, who is basically the 'seller'. She told me I need eye correctiion done. Duh! She also tried to make me do the intraorticular surgery and talked a lot about it but I insisted that I do not want it done. I want Laser or PRK instead. The then told me that she will ask the surgeon on my eligibility and will call me the next day. Well she did not call for almost 2 months, by then I have booked with another clinic which is much better and more professional. I had PRK done instead of the intraorticular lenses. THe Medownick price is also higher than Laser Sight where I got my surgery done.