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20 reviews about Melbourne Metro Refrigeration

29 Feb 2024

Excellent service from the company and especially fabio.

I would recommend this Company to anyone. My initial phone call was immediately directed to the Company, and I received a return call within 5 minutes telling me that their technician Fabio would arrive within the hour. Less than an hour later, Fabio arrived at my door. I struck the jackpot with Fabio. He is highly skilled with a delightful personality. Best of all, he knows his stuff and was able to clearly explain what my fridge problem was. He went to work quickly and fixed it. Without a doubt, Fabio is the best technician I have ever dealt with. And the cost was very reasonable.

21 Feb 2024

Correct diagnosis, professional approach and stood by their quote. could not recommend them enough. Full clean up after the work was completed. Serge diagnosed the problem over the phpne.

Approximate cost: $330

24 Jul 2023

What incredible service from Serge and Fabio. I rang and within 45 mins my 18 year old Maytag fridge was being repaired .
These Gents saved me a fortune in throwing out a freezer full of food and saved me the stress of buying a new fridge . And so reasonably priced
I cant thank them enough . Thanks boys

27 Dec 2022

The freezer of the two door fridge/freezer was not working. Sergio suggested what the cause could be. His diagnosis proved accurate. He was thoroughly professional, working cleanly & left no mess. The problem was fixed. I have no problem recommending this company

17 Oct 2022

woke up to the fridge not working still had the sticker in the fridge from the last time about 10 years ago
rang about 8.30am arrived about 11am Fabio was professional and very friendly I would recommend Melbourne Metro to any one for fast and professional service

verified email - 17 Dec 2020

Sergio did a great job. Quick - efficient - clean - plenty of humour and honesty. Fixed the problem very quickly, and is now on our must call list with anything to do with fridges etc. Covid didn't dampen his enthusiasm! Much appreciated - Carol & Bob

03 Nov 2020

Highly recommend this company. We woke up to find our fridge/freezer had tripped our electricity. Their service was outstanding. Ross came within 3 hours and was so knowledgeable , efficient and very professional . I would not hesitate to use Melbourne Metro Refrigeration again. Brilliant service.

17 Oct 2020

Thank you, Sergio, for your professionalism earlier August. You saved our life in challenging times. My fridge/freezer was "not working" and had to have the electronic board replaced, during this difficulty COVID times, with limited service support everywhere. I called Melbourne Metro Refrigeration and within a few minutes I had your technician Sergio calling me, and within a couple of hours later he was on his way to my house to fix the issue with my fridge/freezer. Sergio was a delightful man who quickly identified the problem and went about his work professionally, informative and efficiently, I was asking other question about my fridge, Sergio identified I had small issue with my door and he fixed this as well, but did not pressure me at all. Where most trade people would of not mention anything. Melbourne Metro Refrigeration’s prompt response, service, professionalism, with great service technician work ethics and efficiency. Sergio excellent work ethic was immediately made obvious and he was a pleasure to have in my kitchen. I would recommend Sergio and the Melbourne Metro Refrigeration Company to all my friends and anyone who appreciates fast and efficient Service. Thank you. Natalie

22 Aug 2020

Prompt professional service from Sergio. Quick to diagnose fault with open, honest quotation to rectify. Very pleased with the response and result. Saved our family a fridge full of food. Two thumbs up!

22 Aug 2020

Technician Fabio responded quickly and notified us of his arrival time which was precise!
He was friendly and respectful of our home and located the problem quickly and the repair was done professionally and efficiently... This is the second time Fabio has attended our home and once again ,we couldn't be happier with his service and expertise!
We will certainly continue to use their services. Very pleased Thank you.

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