Would never recommend - needed the window replaced for the dog door. They brought the wrong dog door size so said he would pop back just after dinner - arrived at 9:30pm. The door would not shut properly and the security door would not lock. Ensuring me he would return tomorrow to fix it they did not return for a week - after phone calls and having to get someone out to fix my doors in the meantime so i could securely lock my house. Someone then came out to 'check it over' and had the nerve to hand me his business card. Melbourne Pet Doors were apologetic and explained (blamed) that they had to sub-contact the work out - not acceptable and responsibility still falls back on them. Out of pocket to get my door fixed and they would not provide a deduction of cost to cover this.

Not long after I sent an enquiry, I received a phone call from Melbourne Pet Doors. It was explained to me very clearly the procedure and what to expect. I have laminated glass, and was told that the glass may crack during installation.
A tradesman came about 10 minutes early. I showed him the door where I wanted the installation, and he went straight to work.
The result: The pet door looks terrific and I couldn't be happier. Best of all: no cracks! Also, very reasonably priced.

Approximate cost: $395

I have used this business on more than 1 occasion at 2 different properties. Robyn is extremely helpful, well organised and took care of a reinstatement as well as an installation job, with no fuss. Dan is great and efficient, pleasant and very reliable. Thank you to both for making the job of putting in and removing a doggy door between 2 properties during a hectic move, such a stress free process. Thanks!

Approximate cost: $200

Recently moved house ,last thing we thought about doing was a doggy door for Billy ,one phone call and the next day a guy came out to measure & quote great price too,door was installed into our sliding door seven days later ....nice people and ive told all my friends as good service is hard to find theses days. punctual great workmanship ,happy customer

Approximate cost: $550

We had a doggy door installed in an existing window. The window pane had to be replaced with a tougheneed glass, as we were informed.

Installation of the window was terrible. They split the wood on one side of the window.
The new pane was offset to where the old one had been, the sealant was messy and ugly.
They just cut a hole in the window without asking me where and how high I would have liked the hole.
Then I had to dispose of their rubbish in our bin.

This work was conducted by a very young person while the boss stood out the front on the phone most of the time. The young man was very friendly.

Approximate cost: $380