Meticulous Organic Beauty

4.4
based on 25 reviews

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25 reviews about Meticulous Organic Beauty

23 Apr 2014

Ive been going to this salon for about 7 months on a regular basis. The staff are really knowledgeable and friendly and make you feel special and welcome. I have no hesitation in recommending this as the best salon in Melb.

Di Bowers
23 Apr 2014

beautiful ambience and smells divine, great friendly staff, would recommend to everyone

shazr 23 Apr 2014

I agree...:)

verified email - 22 Apr 2014

I went for a bikini wax here last week and had hot wax spilled all over my $50 pair of undies. I was reassured at the time that this would definitely come out in the wash. When it didn't I called and left a message, detailing the particulars and asking for a call back. No-one came back to me. So I called again and was put through to the manager. She said she'd received my message but hadn't known why I was calling...was it just to let them know about my ruined panties? 'Umm. No..' I said, somewhat affronted that someone running a business based on customer service could be so rude 'I was kind of expecting you to offer a refund for the pair of knickers you have ruined, or the money I paid you to ruin them, or at the least to show some of remorse for the incident'. She then went on to list every reason under the sun why this incident was, in fact, my fault. This included (bizarrely) asking, 'have you never had a bikini wax before?' (I have them regularly and this has never happened before). She went on, 'you should have taken your knickers off' (the girl at the time specifically said I should leave them on); 'you shouldn't have been wearing such expensive knickers' (umm, they went with the bra I happened to be wearing that day), 'you said you wanted a ''high'' bikini wax and ended up having an ''extended'' one' (ummm...am I supposed to know how your salon classifies these differences on making my booking or should your employee inform me of this at the time...and why does this make it okay for you to spill wax on my panties?) I have to say that I have never received such atrocious customer service in my life, and the wax itself wasn't even a good job! I basically paid someone $40 to ruin an expensive pair of pants and then had the privilege of being told that it was utterly my responsibility! Meticulous? More like shoddy.

Approximate cost: $40

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shazr 23 Apr 2014

so, you wear your most expensive lace knickers to a bikini wax????? Thats like wearing white and going to have a tan.....Your a silly silly girl.

luluisoi 23 Apr 2014

Hi shazr, Are you a friend/family member/employee of the business owner? Or are you in fact the business owner herself? As I didn't disclose in my review that my knickers were lace but I did tell the manager that on the phone. I have reported your abusive and grammatically incorrect message to womo. FYI, I have never been to 'have a tan', wearing white or otherwise.

Hi Business Owner. So much of your response to my review is fabricated that I don't know where to start! Here we go:
(a) regarding my calls to the salon, I called and left my message at 9.15am on Thursday morning (I know this because I have the record on my phone), I then called again at 11.19am, 12.40pm and 4.08pm on the same day but had no response. By the time it got to 11am on Tuesday I correctly concluded that no-one was calling me back and rang again to be informed you'd received the message but hadn't known what I was telling you about the panties for.
(b) I didn't decline to take my underwear off 'as there was not much hair'. This is complete fiction. I was never asked to do so and I have plenty of hair.
(c) Another thing I have plenty of is common sense which is why I prefer to decline your gracious offer of a repeat visit to the salon. I wouldn't come back if you paid me.

shazr 26 Apr 2014

well, i'm not sure what other undies would cost 50$ so it was a lucky guess.
What part of my reply was abusive?

16 Sep 2013

I had a Pedicure from Meticulous Beauty and I was very impressed with the location and privacy. I felt very taken care of and the pedicure was great! It has a very calm retreat feel to it. Defiantly recommending to my friends.

We love the fact that we are near the corner of Chapel St & Commercial Rd and because we are one floor up, you wouldn't even know. It is quiet and private, just like a day spa/salon should be. Thanks so much for you great review. We look forward to you having other treatments with us in the near future. :-)

verified email - 09 Sep 2013

They will always look after their clients and are passionate about what they do. My experiences have always been amazing and relaxing. It's a great little spot which gives you a great feeling as soon as you enter. Service with a smile.

We are very passionate about what we do here and we're extremely happy that you can tell. Can't wait to have back in our salon/spa real soon. :-)

verified email - 28 Aug 2013

I had been feeling very low energy, unbalanced and just "not quite right". A friend recommended a Vibrosaun session (a combination of natural heat and soothing vibration) to help me relax and assist my body in getting rid of toxins. Walking into Meticulous Beauty was like stepping into a small piece of paradise and I felt instantly at ease in the warm and welcoming atmosphere. The Vibrosaun session was amazing and I was alone in the warm cocoon of the machine, able to relax in my own private space. Once I surrendered to the feeling, I found that it took me to a very deep level of relaxation. The gentle vibrations invited my muscles to relax even further, releasing tension in my upper back, neck and shoulders that I did not know was there. The care and information provided by Gina both before and after the session was highly professional and I will certainly be back for sessions on a regular basis.

Thanks so much for your fantastic review. We also love the Vibrosaun and are looking forward to getting the word out that we have this wonderful machine available. Simply natural heat and vibration, fits in perfectly with our Organic & natural offerings at our salon/spa.

verified email - 13 Aug 2013

I just had the most amazing Natural Harmony Massage. Sharon was delightful and gentle. Actually, it's hard to describe just how relaxed and thoroughly rested I feel! Definitely something I want to repeat.

Approximate cost: $80

Thanks so much Deborah13, we look forward to seeing you back in our salon soon. Relax and enjoy the rest of your day. :-)

verified email - 23 May 2013

Thank you for all your hospitality and care at Meticulous Beauty, your staff were fantastic and I immediately felt relaxed the minute I walked in. It was definitely what I was looking for and your organic products and treatments were incredible.

My previous experiences weren't at all relaxing or organic and it is fantastic that you offer such a holistic approach. I recommend everyone gives it a go. Guys and Girls.

After only two treatments I can feel the difference and know where I will be going for all my future beauty needs.

Kind regards,

Amy Baker
South Yarra Chiropractic and Wellness
22/05/13

Thanks so much Amy. Its wonderful to get such a fantastic review from a fellow holistic practitioner such as yourself. As a chiropractor, I believe you are making a difference to people's lives as we are, in educating them to look after their bodies in every possible way, from the inside out.

We look forward to seeing back here soon. Thanks again. :-)

verified email - 04 Apr 2013

best place iv ever been to. id highly recommend sharon, best customer service every time, extremely helpful and professional. knows what she's talking about. and does the best job at everything. i wouldn't go anywhere else.

We think Sharon is fantastic as well as really do pride ourselves on customer service. Looking forward to seeing you back soon. :-)

19 Mar 2013

I have been coming to this salon for the past 8 months now and I couldn't be happier! Not only are all the products 100% organic and eco-friendly, but the staff are just fantastic. I have recently purchased a set of 6 micro-dermobration facials and I have just have my second one and my skin feels amazing, I would definitely recommend this treatment. I have also recommended both male and female friends here to get their waxing done, and all have come back extremely satisfied! I would also say that you absolutely HAVE to get a full body massage, and as if that doesn't sound enticing enough, I was provided with iced water and organic treats at the end! Meticulous Beauty is in a perfect location, not far from the city, so treat yourself and stop in soon.. you won't be disappointed!

Thanks for your review. We loooove the micros as well. Just recently we have introduced a wonderful organic skincare range called Organic Spa. It has a fantastic AHA peel which we use in conjunction with the micros with great results. Please ask about it next time you are in. :-)

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