35 reviews about Metro Air
I was very happy with the service provided, everyone was friendly, helpful and nothing was too much trouble. The job was done well and efficiently and we were extremely happy with the final clean up...not many tradies clean up after themselves these days. BTW the air-con works great!! Thank you.
I phoned Metro Air for a quote and asked when it could be done. I paid exactly what the quote was and it was done within 4 days. Works great. Thanks.
Hi John,
Thank you for going to the trouble of leaving us a review, it is much appreciated. We hope you are enjoying your cooler air during these hot days. We certainly try and ensure that our customers get what they need, when they need it. Don't hesitate to call us in the future if you need anything.
All the best.
Desmond
From the time we got the quote to the time the ducted system was installed everything went smoothly. I would recommend Metro Air, as it was a pleasure to deal with all their staff. They were all very helpful. We were happy with the final result. Special thanks to Rosemary for your help.
Approximate cost: $7600
Hi Tim,
Thank you for the feedback and for your business. We certainly try to make the process as positive as possible and take pride when we receive positive feedback from customers. Please don't hesitate to let us know if you need any help in the future with any aspect of your air conditioning system. I will pass on your feedback to the team and Rosemary in particular.
Regards
Des
Excellent service from getting the intial quote to installation day. I would highly recommend Metroair. They did a fantastic job.
Hi Melinda,
Thank you for your review, kind words and recommendation. Please feel free to contact us at any time in the future for any assistance or to arrange your system service.
All the best
Desmond
What a pleasure it was to deal with Metroair. From the quote, to the polite & efficient installers, to the prompt office staff.
So refreshing! Would recommend them to family & friends
Hi Nola,
We certainly do all we can to ensure that our customers have a great experience when dealing with us throughout the process. Thank you for the recommendation and for the review. They are both very much appreciated.
Best regards
Desmond
Great team of people doing a great job, from quoting to installing. They were very professional, and very fast. They also did a really good job of cleaning up as well, which was great. I would definitely recommend them.
Hi Dean,
Cleaning up after an installation is an area we focus on as we are in your home. We do all we can to leave a good impression on our customers from the initial meeting and quotation through to post installation communication. Thank you for your recommendation and review.
Best regards
Desmond
Rosemary was very helpful from quoting to after install queries. The team on the day tried their best to keep mess to a minimum which was much appreciated. Would certainly recommend Metro Air.
Hi Laura,
Thank you very much for the kind words. Rosemary certainly is a star and tries her best to make sure that our customers are taken care of. We have tried to and continue to strive to have the installation process as clean as possible. We are always here in the future if you have any questions or require any further assistance with servicing or maintaining your system too.
Best regards
Des
The quote was much more detailed than other companies, Excellent customer service, the installation team was very fast and we love our new air-conditioning! I would recommend to everyone!
Good afternoon,
Thank you very much for the review. We certainly try to put our customers mind at ease which is partly achieved with a detailed quote. Everyone involved from start to finish also look to present the best customer service possible. Please feel free to get in touch with us at any time in the future if you have any needs in relation to your system.
Best Regards
Des
We had our new Bon Air ducted heating installed in July this year, in our new home. We had 14 outlets installed, although pricey, we are extremely happy with the product, and the Tradesmen were fantastic, very punctual, clean and did a fantastic job.
Our Heater parts were delivered early morning for the Tradesmen to begin. The Plumber was fantastic, highly recommend him, Installer Arielle and Electrician Reece were professional, informative, clean and tidy and got the job done by the afternoon. Thank you Metro Air, our house is warm and cosy now, and we are very happy with the service you provided. Happy Customers :)
Sandy and Peter Hutson
Byford WA
Approximate cost: $5900
Hi Sandy,
Thank you for the kind review. We certainly strive to ensure that our customers are looked after by every member of the team. I am glad to hear that your home is warm and cosy too. We look forward to being of service to you at anytime you may need us in the future.
Best regards
Desmond
The best quote by $2,000. Everyone I have dealt with have been great. Local business. Quick installation, the guys were great! Nothing negative to say!
Approximate cost: $6900
Hi Corina,
Thank you for the review and for the business. We certainly try to make the experience of dealing with our company a pleasant one. We appreciate your kind words and look forward to being of assistance to you in the future if needed and when it comes time to service your system, give us a call and we will arrange for that too.
Best regards
Des
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Hi Melissa,
Thank you very much for your review of our company and the work performed. Our guys certainly do their best to try and leave your house as clean as possible. I am glad that you are happy and that the aircon is keeping you cool during these hot days. Don't hesitate to contact us in the future if you have any questions.
Best regards
Desmond