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35 reviews about Metro Air

25 Jan 2018

As soon as Rosemary visited our house, her knowledge and professionalism become apparent within minutes of walking the interior, exterior and inspecting the ceiling space. I'm quite a pedantic customer, and she addressed my detailed queries in every regard, either personally, or with inputs from the expert team. Abriel and the installation team were experienced, efficient, friendly and clean. Especially as my job fell on the last working day of the year! James provided some installation guidance, and technical support, ensuring that the system was not only installed well, but also 'tuned' to my particular needs. Happy to recommend this team, especially for the more discerning (fussy buggers), like me!

Approximate cost: $9000

10 Jan 2018

The best service I have ever had from a business. Very professional and efficient. Highly recommend to anyone.

Approximate cost: $4500

21 Dec 2017

Outstanding service .........................................................................................................................................................................

Approximate cost: $1000

20 Dec 2017

We first dealt with Metro Air when we requested quotes for Refridgerated Reverse Cycle ducted airconditoning. Rosemary had no problems coming out to Lower Chittering in Sept 2016.
She was very knowledgeable on her products and her Rapor with us was really great. She was concerned at the time about our rather large Family Room with its Cathedral Ceiling and was not sure the system she recomended would reach down the end of the room but of course we just thought that was Sales talk at the time. We went ahead and agreed to have the System installed and we were amazed at the communication with each step of the way. We had the system installed in October last year. The Installation Team was a great bunch of guys and took pride in their work (sorry can't remember your names :(). We were very impressed with everyone including Sharon in the Office. Needless to say after spending last Christmas with the new System we decided that yes rosemary was right we needed something down the other end of the Family room. so had no hesitation in calling Metro Air again for another quote and Rosemary remembered us and case out again to advise the best spot and type of system to compliment the ducted system. Once again we were not disappointed in Rosemary's rapor with us, remembering little things about our family and animals and advising the spot we thought it would go would not suit as there was no airflow for the unit and the installation everything went smoothly again. I cannot thank you all enough and have no problems in recommending Metro Air to anyone and everyone which we do often.
Thanks again Guys and Girls great job done by all
Kevin & Yvonne

05 Dec 2017

To actually have Rosemary offer to come out to our house to give the quote all the way to the installation....what can I say. Service is what I look for and it was in buckets from these guys. I tried for 6 quotes and not one other company would come out to site. The all wanted to work from house plans. Metro Air service is second to none as far as i am concerned Well done

05 Dec 2017

Delighted is certainly too small an adjective to describe the exceptional service that I have received from Metro Air. From my initial meeting with Rosemary, who's knowledge and professionalism is quite outstanding, to the installation team who executed the utmost care to my property, even taking the time to update and advise me as each step progressed. Abriel is to be commended on his ability to work in such a hostile environment as an overheated roof cavity and still manage to retain his sense of humour, totally in awe of his dedication to the job! It has been a pleasure to do business with your company and I would have no hesitation in recommending Metro Air to any of my friends and acquaintances who are considering installing a ducted air conditioning system in the near future.

03 Dec 2017

Great to have such a lovely team. Thanks Rosemary you are the best you know the way to help everyone who came to you.

verified email - 27 Nov 2017

After 2 weeks of non stop researching for the right/best suited reverse cycle system for me I found Metro Air not only had the knowledge, but also assisted me in deciding the type of system I will require in terms of efficiency and overall satisfaction. Consultant Jason was fantastic, the installation team were quick and friendly and did a terrific job in cleaning up! The Electrician seemed a bit lost however after his back up arrived all went well. Now time will tell how everything goes - Well done to all!

Approximate cost: $6550

verified email - 27 Nov 2017

Great to have such a lovely team work on my property!! Thank you Rosemary for all your hard work in organising the quote, planning and keeping us up to date. Would I recommend Metro? You bet.

verified email - 16 Nov 2017

We did our research for reverse cycle air-conditioning and Metro Air's consultant stood out with his breadth of knowledge both about the product and practicalities of installation, particularly with a tricky old house like ours.
On each step of the way from quote to installation, communication with Metro Air was great.
We are very happy with the end result.
The guys doing the installation were well coordinated with their time and tasks and were efficient and cleaned up really well afterwards.
Pricing was competitive and it works brilliantly. Very happy!
Highly recommend Metro Air!

Metro Air 17 Nov 2017

Hi Karen,
Thank you for your review of our company. We always try to ensure that we find solutions to all homes to ensure that you are satisfied with your purchase. Everyone work towards a common goal of making sure our customers enjoy working with us. Don't hesitate to contact us if you have any queries in the future with your air conditioner or to arrange a service when this becomes due.
Best regards
Desmond

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