If you want your clothes be prepared to order at least 4 months ahead or else they won't arrive in time for your event. I'm still waiting on my order, the tracking info is useless, half the time it doesn't even load, I already contacted costumer service regarding the location of my order they told me I'd have it within a few days and that was 2 weeks ago, so I won't hold my breath. Didn't realise it would be shipped from China! Not Australia. I'll probably get a reply stating that some clothing are available for shipping from Australia but those aren't the clothing I needed! Quite annoyed and I can tell so many other customers are as well.
I love buying from My Little Wardrobe, the website is so easy to navigate. The outfits are of excellent quality & are are of great value for money.
Hi jacquio571,
Thank you for your awesome review. We have been working on the website to make it really user friendly, so this feedback is really helpful for the team. I am so pleased to hear that you love the quality and prices too!
Kind regards,
MLW Team
Do not order…
I don’t recommend and I am so disappointed…
Why?
-sounds like high quality product and Australian based clothing store when in reality it is > terrible quality, material is so bad (like super thin, harsh, transparent, weird size) and Chinese manufactured (nothing against that if it was not a cheap outcome!).
-price is so high for what it is, I would rather by a $10 thing at kmart target or h&m and the quality would be much better!!!!
I dont even want to put this on my child by fear to have allergy reactions.
I unfortunately cant return as I have listed this on my babyshower list. Regretting not checking the review before…
If you want to buy cheap quality clothes yeah thats great, but that was not my intend so I really feel fooled. You have Shein and so many other websites for this!
I am 100% sure those positive comments are fake lol - you cant possibly be satisfied in paying $40in a newborn outfit that smells like plastic and looks so bad.
Also took 3weeks + for delivery.
Approximate cost: $100
Good Morning alexial88,
Thank you for providing feedback on a gift you have received.
We do receive many lovely reviews about our clothing, and these are of course just as genuine as your review.
If you are for any reason not satisfied with the items you have received we may be able to assist you with the returns process if you know the name that the order was made under, or the delivery address. Please contact us via our friendly team on [email protected]
Thank you again for getting in touch with us.
Warm Regards,
MLW Team
Well, I ordered from here over a month ago. I have spent over $280 on clothes for my daughter and was advised with order I would receive tracking and I am still yet to receive anything regarding my order. Very disappointing and now reading other reviews I am worried I will not get everything I ordered at once and it is coming from China, when said Australian based. I’ve spent so much money here and not revived anything for tracking.
Approximate cost: $280
Hi Anonymous,
Thank you for checking on your order.
We are an Australian family owned business and we offer a wide selection from over 50 Australian brands, as well as our own line, MLW-By Design, and these items are all shipped from within Australia. We do also have a wallet friendly range of items that are shipped from our overseas warehouse; this means that they are able to arrive to you as quickly and inexpensively as possible. I hope this information helps to clarify how the different types of items ordered may be sent.
I would love to provide further assistance in checking on the delivery status of your order for you. Please write to us on [email protected] so that I can look into your order.
Kind regards,
MLW Team
Very disappointed with my order, ordered 3 pairs of pre-walker shoes for my daughter, i received 1 out of 3 item after 15 days it's now small for her. Eventhough Australia based company there are no telephone numbers to call to cancel the order for the other 2 pairs.
Approximate cost: $80.45
Good Morning Rashmitap,
Thank you for writing to us.
I can see that our Customer Care Team is currently assisting you with this delivery over email. We do accept returns on items that are not washed or worn. So if the items you have ordered do not fit, we will be able to help you with the returns process.
Kind Regards,
MLW Team
Pretty dissapointed with my order. As a Australian based online baby store, you would think the item is instock ready to be shipped out and to recieve it in the next couple of days. Upon recieving a confirmation email on my order and the shipping, it was saying its getting shipped from singapore. I brought this outfit specifically for my son who will be attending a wedding and might not come in time. If i had known it was getting shipped from singapore i wouldnt have purchased it. So dissapointing.
Approximate cost: $40.98
Hi tn510,
Thank you for taking the time to give your feedback.
We offer a wide selection from over 50 Australian brands, as well as our own line, MLW-By Design, and these items are all shipped from within Australia. We do also have a wallet friendly range of items that are shipped from our overseas warehouse; this means that they are able to arrive to you as quickly and inexpensively as possible. I hope this information helps to clarify how the different types of items ordered may be sent.
I would love to provide further assistance in checking on the delivery status of your order for you, so please do also contact us on [email protected]
Kind regards,
MLW Team
I cannot recommend My Little Wardrobe. I ordered a few sets of clothing that looked so cute online and I thought they were Australian made but all of them were sent direct from the manufacturer in China. To say the quality was disappointing is an understatement. You would honestly get better quality at Kmart and at least at Kmart you pay accordingly! There were loose threads all over the clothing, wonky sewing, raw cut edges on the fabrics and the sizing was way off. I ordered size 6-12 months and the first top I put on my 5 month old was so tight I could only just get his arms in (and he is only 50th percentile for weight and height so not a big baby by any measure).
I contacted them via Facebook and they said just to cut the loose threads off and they would be 100%! I really shouldn’t have to do that and that’s not going to fix the incredibly low quality and other issues…she also offered 20% off a future shop and suggested that I look at the “brands” on her site, however I won’t be risking spending more money at this supposed ‘Quality Australian Baby Store’. Why would you sell such poor quality clothing at premium prices next to decent brands? It’s pretty embarrassing really. I left a review on one of the sets on her website, it never appeared. I also note that she has reviews turned off on Facebook. Only one of the sets that I purchased is still available on her website. I suggested that she seriously reconsider this particular supplier, hopefully she will stop selling this stuff and stick to decent quality clothing.
Hi jena67,
I am sorry to hear that you were not impressed with the quality of some of the items you received, and I will pass your feedback on to the quality control team. We do work hard to ensure that our prices and quality reflect the market for similar items.
We are happy to assist you with the returns for any eligible items you wish to send back to us. Please contact us on [email protected] for help with this process.
We also have a great range of over 50 Australian brands on our website, some of which are also made in Australia. I have placed a link to this section of the website below.
https://www.mylittlewardrobe.com.au/collections/brands
I hope that you will choose to shop with us again now that you know where to find the Australian items.
Kind Regards,
MLW Team
Cannot fault the quality or customer service from MLW - Everything is so gorgeous and I love putting my little guy in their clothes.
Hi Latoya,
Thank you for your kind words, we are really happy that you like what you have received! Thanks so much for reviewing us.
Kind regards,
MLW Team
So dissapointed with this order.
Firstly, My Little Wardrobe is advertised as a "Quality Australian Baby Store" when in fact my items came direct from China.
It took 20 days to get through China's export customs and arrive to my door.
The goods have Chinese care tags all over them and one set I ordered is really poorly made, the top and bottom are made from two completly different fabrics.
What a waste of time.
Approximate cost: $50
Hi Emma,
Thank you for taking the time to post a review.
I am sorry that the quality of some of the items did not meet your expectations. We are constantly checking to make sure that the items we provide are of good quality, and on a par with other items of similar price on the market.
We do stock over 50 Australian brands, some of which are also made in Australia. We also print our own Label, MLW-By Design, here in Australia. There is a tab on the website called BRANDS and I feel like the items from this section may be more suited to your quality expectations. I hope this information can help you in choosing to shop with us again.
Warm regards,
MLW Team
Absolutely amazing customer service and super cute clothes. Highly recommend
Hi Kristim206,
Thank you for taking time to create a review for us. I will be sure to pass on your praise to the team!
Kind regards,
MLW Team
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Good Morning Leithak,
Thank you for your review. I can see in your profile with us that you ordered these items in March, not 4 months ago. Both your items are currently in transit and I am happy to see that you are also being assisted by one of our friendly team through messenger. Rest assured that we will continue to work towards getting your items to you as quickly as is possible. All the details about our shipping time estimates are available in the shipping section of our website and I apologise that you did not see this.
Kind regards,
MLW Team
I didn't say I ordered 4 months ago, I said if you want something from your website it's better to order at least 4 months in advance so your guaranteed it will be here on time. That assistance I received was 2 weeks ago. I ordered it for an event but that's been and gone now. If you're an Australian based company you would think they would be getting shipped from Australia!