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14 reviews about NR Ron Max Cleaning

verified email - 09 Sep 2021

End of lease cleaning was done extremely poorly. Carpet steam clean not done right. Bond got deducted!

Approximate cost: $450

verified email - 26 Jun 2018

This is the worst company I have ever dealt with. Floors and carpets were soaked,taking days to dry. Oven,vents,light fittings and shower were not cleaned. Windows and front verandah were left wet and filthy plus many more faults.
They would not wait for me to view the property but drove off behind my back. Now they refuse to fix the problems and vehemently deny any wrong doing.
Please put it out there everyone and let's put these shonky workers out of business.

Approximate cost: $500

verified email - 19 Apr 2018

Tenants used this company to clean before moving out. The job was terrible. Too much water had been used and not vacuumed up leaving the carpets damp two days after cleaning - we now have mold to contend with. Nothing was cleaned - the stove and range hood had grease and fat still on them, the windows and fly screens still had cobwebs on them, the top of the blades on the fans were still that dusty you could write your name in the dust, there were cobwebs, dirt marks, texta and other marks on all the walls. The smell of wet carpet was overpowering and when confronted with this the cleaner could not smell anything. Agent and landlord not happy with the result.

Approximate cost: $540

verified email - 04 Jan 2018

Very unhappy customer here. Have used their service on 2nd of Jan 2018. It was end of lease cleaning where in their advertisement - "bond refund" was mentioned umpteen times. When the cleaners went out, I asked them about the guarantee that they offer and will they come back if my real estate agent finds a fault - the answer was yes, gullible me !

So, my realestate agent mentioned that there are two issues - walls and outside windows needs to be cleaned. I called them and the lady promptly reminded me of the quotation that she sent me and what all it includes and apparently it doesn't include wall cleaning and outside window. I asked them why did they promise bond refund cleaning and end of cleaning. The lady reminded me again about the quotation. I was even ready to pay but they were very unhelpful.

So unless you exactly know what end of lease cleaning your real estate agent is looking (that grubby spot at the top right hand corner of laundry), don't use their service. They will remind you of quotation and damn with end of leasing cleaning or your bond.

I have warned you !

verified email - 12 May 2017

I am absolutely thrilled with the service I received from Ron Max and can't rate you highly enough. My exit clean was done efficiently and my Agent was thrilled with the results. Thank you, Susan

Approximate cost: $300

alicef729 17 May 2018

Youve written this exact review on another website under a different name.
FAKE REVIEW!!

verified email - 20 Apr 2017

Guys showed up to my property walked in started speaking to each other in another language without even acknowledging me. They wandered around and then advised they wouldn't wipe the walls or clean the laundry floor (it had washing powder on it) or do the bathroom properly. When [redacted personal identifier] called me she was extremely rude and self righteous, spoke over me and told me to listen to her. This is the worst company i have ever dealt with! NEVER use them, they are cleaners that dont want to clean!

Approximate cost: $500

verified email - 14 Mar 2017

Terrible service, property wasn't cleaned properly - entire windows were missed, toilet wasn't cleaned properly, floors weren't mopped properly. When I followed up with photographic proof they didn't respond to my email, when I followed up again they simply responded with 'We don't give refunds' and they advised the cleaners would have re-attended the property if I'd contacted them within the guarantee period despite never asking for a refund! A little customer service could have gone a long way.

Approximate cost: $300

Anonymous
08 Oct 2016

My previous tenants left the place very dirty. They have not cleaned Windows, blinds, or the oven.
My agent recommended RON max to me. They cleaned my oven brand new, cleaned my blinds with a steam clean machin unit good as new.
Very happy amazing job.

Approximate cost: $310

alicef729 19 Apr 2018

Name the agent.

04 Oct 2016

they have amazing job. my house was cleaner than when i moved in.
I will recommend them to all of my friends and family.

Approximate cost: $350

alicef729 17 May 2018

Nice spelling Nade - I would think you would at least check it twice if you were going to write a fake review.!

verified email - 16 Mar 2016

Avoid avoid avoid. They came in and 'cleaned' but the landlord came back to us with a huge list of things that hadn't been done properly.

They say they have a bond return guarantee but they don't do walls as part of their end of lease clean - what a joke. They also missed cleaning the kitchen sink and taps, the bathroom cupboard doors and the windowsills.

Would not recommend and will definitely never use again.

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