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Word of Mouth cleaners in Melbourne receive an average rating of 4.5 based off 789 reviews.
"Very good job, lots of small details done. Would definitely recommend "
"Mum and me did a great job. Very accomodating with arranging times to complete work. Thanks!"
""Fantastic very thorough job at short notice. Thanks so much Lynthia, 10/10 would use again""
"Nothing short of fabulous. We were stranded outside of a Melbourne, due to lockdown. So they had to collect keys from..."
"Well great service , definitely use them again . Akw did fantastic work in my house. Use them again in future. "
"Laszlo was quick, prompt and professional. Very happy with his work ethic and quality. Recommend! "
"House cleaners arrived punctually and worked hard and to great effect. Esteban and Bibi excellent as usual."
"We are very impressed with detail cleaning done by them. They do not rush and always do good cleaning. I appreciate..."
"Excellent work done by the tidying team when I needed them on a short notice after my previous cleaners didn't show..."
"Professional reliable and affordable, thanks fellas for doing such a good job on my Carpet Steam Cleaning the estate..."
"I do leave in Interstate for my work. My house in Narre Warren was abused by tenant. Real estate is very good for..."
"Professional and attention to details. Just what you need from your cleaner "
"Amazing job on our windows, definitely will be getting flawless again to do our windows"
"Very efficient service and clean-up was excellent. Having the rubbish taken away was great."
"Remarkably, it was a good job done on the oven, which was truly disgusting before you cleaned it. It now looks new...."
"I think I finally found a company that meets my requirements when it's about tile cleaning. All areas I requested..."
"Good company, everything was well cleaned !! Date on time "
"I used this regular cleaning service in port Melbourne, their work was outstanding. Then I also got them to clean our..."
"Professional service and I'm a more than satisfied customer. I highly recommend Wizard Tile and Grout Cleaning..."
"Excellent service. Work done on time."
"PFM has had the responsibility of Building management as well as Cleaning and Concierge services in our building for..."
"Awesome work. Better than expected. Very happy."
"I'm using their services for several months and I can say only good things about the cleaners and the quality of..."
"This is the second time I used these cleaners. Both times - no delays, prompt and professional service + friendly..."
"Such Lovely people. Will definitely use their services each year from now on."
Showing 20 of 25 businesses
Out of all the cleaners in Melbourne, 1 is a member of the Happy Customers Program. These businesses typically encourage their clients to leave reviews on Word of Mouth and are serious about customer satisfaction.
In total, 527 jobs have recently been posted for cleaners on the Word of Mouth jobs marketplace, with 3 in Melbourne. The average quote response time is 43.5 hours. Quotes sent back through the marketplace average $279 for a fixed-price job, and $59.10 an hour where the work is quoted hourly. These are quotes, not final invoices. For what customers reported paying, see the cost breakdown below.
1 cleaner has submitted licence details, which our support team has manually verified. These were accurate at the time of submission, but we recommend checking official registers to confirm they continue to remain valid before hiring any business.
Market Intelligence
Data-driven insights based on 789 customer reviews collected between 2007 and 2026, ABS Census data, and 1 trust signal responses
Melbourne has an unusually strong field of cleaners — 17 of the 25 servicing the area have earned a recent Word of Mouth Service Award (68% award rate), with 789 customer reviews and an average rating of 4.5 stars.
Across reviewed cleaner jobs in Melbourne, $385 is the median price — most jobs come in between $350 and $530 — 23% above the Victorian average. Nearby: Southbank ($374), Carlton ($398), East Melbourne ($353). Prices have risen 1700% since 2007 (from $25 to $450 median), averaging 100.0% per year. If you've received a quote above $530, it lands in the top 25% locally — reasonable for more complex work, worth questioning for routine jobs.
Melbourne's demographic (median age 29) shows up in review engagement: 537% more cleaner reviews here than the Victorian average, meaning fresher signals on local providers.
Based on historical reviews, April is the busiest month for cleaners in Melbourne and February the quietest — worth planning around if you can.
Review flow in Melbourne runs above typical: 39.5 new cleaner reviews a year (537% above the Victorian average) — more reviewer activity than most suburbs have on file.
Based on 789 customer reviews collected on Word of Mouth between 2007–2026, and ABS Census 2021 data.
| Year | Reviews | Average rating out of 5 | Median reported cost |
|---|---|---|---|
| 2007 | 1 | 4.0 | $25 |
| 2008 | 2 | 3.0 | $44 |
| 2009 | 5 | 4.4 | $27 |
| 2010 | 14 | 3.7 | $27 |
| 2011 | 32 | 4.5 | $25 |
| 2012 | 27 | 4.5 | $30 |
| 2013 | 33 | 4.7 | $40 |
| 2014 | 23 | 4.4 | $65 |
| 2015 | 35 | 4.5 | $98 |
| 2016 | 46 | 4.5 | $120 |
| 2017 | 129 | 4.8 | $255 |
| 2018 | 106 | 5.0 | $350 |
| 2019 | 97 | 4.8 | $310 |
| 2020 | 117 | 4.5 | $265 |
| 2021 | 39 | 4.2 | $440 |
| 2022 | 19 | 3.1 | $352 |
| 2023 | 19 | 2.4 | $385 |
| 2024 | 42 | 4.3 | $450 |
| 2025 | 2 | 5.0 | no prices reported |
| 2026 | 1 | 5.0 | no prices reported |
Based on Word of Mouth reviews 2007–2026
Based on customer-reported prices. Outliers removed.
How we calculate the Local Service Score: We combine two sources of data: first-party data collected directly by Word of Mouth — verified customer reviews, customer-reported pricing, post-service trust-signal responses, and service awards — with suburb-level population and housing data from the Australian Bureau of Statistics 2021 Census. The score measures how well Melbourne is served for cleaners, reflecting the depth of choice, quality of service, and value for money available to residents compared to other suburbs across Australia. See our Local Service Score methodology for data sources, update frequency, and quality guardrails.
Trade licences shown on the listing when the business has supplied them, with the licence number.
Where enough customers have reported it, the listing shows the typical price range for the job they reviewed.
Australians have been reviewing local businesses here since 2007. How we handle reviews, disputes and removals is set out in our Fair Play Policy.
Quick and efficient. Friendly and hard-working.
Service: Deep clean
We were very pleased with the 'deep clean' provided by Alessio. His friendly and professional approach made him trustworthy from the first visit. He followed up with service that totally refreshe...
Service: Deep clean
Quality 4 Service 4 Value 4...........
Service: Commercial cleaning
We have used Lisa’s staffing solutions for more than 5 years for babysitting services for both of our kids and we simply cannot recommend them enough. They have wonderful individuals who have done...
House cleaners arrived punctually and worked hard and to great effect. Esteban and Bibi excellent as usual.
Great communication . Very good prices. My real estate agent was very happy with the condition of the house so I got my bond immediately. Thank you End of Grime.
I recently used Jim’s Cleaning and had an excellent experience with Netseru. He was punctual, professional, and did an amazing job. Netseru arrived exactly when he said he would and was very thorou...
Approximate cost: $800
I recently found myself in a bit of a bind when the cleaning company I had initially booked for an end of tenancy clean cancelled on me at the last minute. With the clock ticking and a tight schedu...
Approximate cost: $363
Fantastic service. Stephanie (NE Vic) is amazing. Our home gleams every time, without fail. What she achieves in two hours would take me day. Super efficient and effective! Everyone is lovely, too,...
Dust, vacuum downstairs, interior windows and window frames, downstairs bathroom only. Clean light fixtures downstairs.
"I engaged master maids for a one off cleaning job and was so impressed that I..."
Prefer mondays around 12pm
one bathroom to be cleaned , kitchen to be cleaned .bed made
I am interested for a fortnightly cleaner preferably on a Thursday or Friday. We have a family home in Donvale. We are expecting a new baby in a few months so would like to find someone reliable.
This job is only if you are familiar with the requirements around assisting client with disability through their NDIS package and if you are willing to liaise with Support Coordinator regarding the client's cleaning needs; many thanks
Early as possible in morning for 2 hours. 19/20/26/27 or 28 August
Split level house, floorboards and tile throughout. No carpet
Plus carpet steam cleaning (bedrooms and hallway only)
To be done between Monday to Thursday 10.30 am to 3.00pm
Experienced mature cleaner with references required.
Based on customer-reported pricing on Word of Mouth, cleaners in Melbourne typically charge between $350 and $530. This is 23% above the Victorian average.
Based on historical review patterns on Word of Mouth, cleaner demand in Melbourne tends to peak in April and is quietest in February. Booking during quieter months may mean more providers available and faster response times.
Start by comparing reviews from real customers — Melbourne has 789 cleaner reviews on Word of Mouth. Calibre Cleaning (2024), Sparkle Scrub (2023) and Charis Home Cleaning (2021) have earned a Word of Mouth Service Award (plus 14 other local award winners) — an award that recognises consistently high customer ratings over a calendar year.
Cleaners in Melbourne have an average rating of 4.5 out of 5 stars, based on 789 customer reviews on Word of Mouth. This is below the national average of 4.72 stars.
Melbourne's demographic (median age 29) shows up in review engagement: 537% more cleaner reviews here than the Victorian average, meaning fresher signals on local providers. For context, ABS Census 2021 data shows Melbourne has apartments make up 99% of housing, a median age of 29, a median household income of $1,448/week.
