Booked few weeks in advance and was told the only slot available was 3:30 PM, the place closes at 4 PM. Got there on time and was told to wait for my turn. Waited for 20 minutes and could hear the staff complaining to her boss that it's almost time to go home and still has to do my dermabrasion treatment. The boss said "Just do it quickly". They spoke in mandarin and didn't know that I could understand their conversation. Another staff was doing a treatment on another customer who came before me and the boss went in there to scold the staff for being slow.
Finally it was my turn but the beautician who treated the previous customer didn't want to do mine because she had to go home. The receptionist was asked to do mine. The whole thing was so frustrating. The receptionist was all over the place, looked confused and only did my cheeks and that was it. She then applied very oily stuffs on my skin and told me that it's dermalogica moisturiser- it looked more like frying oil to me. I had to use several tissues to wipe off the oil from my face before going out to the street. Didn't want people to think that I had just dipped my face into a bucket of oil.