Pathfinder Investigations Pty Ltd

5.0
based on 89 reviews

Customer Approved
“We make customer
service a priority”

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89 reviews about Pathfinder Investigations Pty Ltd

verified email - 22 Apr 2019

Fabulous service; quick and thorough; excellent communication; went above and beyond and exceeded all expectations. Would highly recommend.

Thank you. Even though we couldn't help you ourselves, hopefully we have pointed you in the right direction (free of charge) so you can get some action after the Easter break.

Anonymous
27 Mar 2019

Case 1857. I have been trying to get a trader to court for 6 years. Through Jan & Graeme’s exemplary efforts to find and serve him with Court documents, it looks like I can finally resolve this issue. Thank you for this awesome result, you have my absolute gratitude and respect

Thank you. Cases like this give us a great deal of job satisfaction because we know how important they are to our clients. We wish you well in Court and hope that justice will be done.

verified email - 14 Mar 2019

Case 1867. Jan and her team have been nothing but super professional and helpful from end to end.
Her additional instructions were very helpful in completing the serving process...and for a very reasonable price.
I have told her that I would be definitely recommending her services to all.

Thank you, we aim to please.

03 Feb 2019

Case 1786. An amazing service. Jan was Professional and caring. Responded after hours and kept us up to date. Immediately advised when documents served. This was a very sensitive but volatile situation handled efficiently. Thank you. Money very well spent. Will recommend and use again if required.

Approximate cost: $150.00

Thank you for your kind words. In this case we received instructions at 7.30pm on a Friday night, served the documents on Saturday afternoon after the Respondent gave us the run-around, and swore and hand-delivered the Affidavit of Service back to the Applicant on a Sunday ready for Court on Monday morning.

verified email - 29 Dec 2018

Case 1686. We approached Jan to try to locate a family member and even though we thought it might be near impossible Jan was able to locate him. We highly recommend Jan's services.

On this occasion, the client had done some research herself, and I was glad to be able to confirm where he lived and worked in another state, which was great news, especially at this time of year. I hope this is the start of rebuilding a relationship with him.

09 Nov 2018

Jan was extremely quick to respond to my request and conducted the serving of papers in a very timely manner. Made my situation very easy and problem-free. Best I could ever have imagined. Highly recommend her services to anyone and everyone.

Approximate cost: $150

Thanks Helen, in this case you were referred to us by Butlers Lawyers and Notaries, and we served the documents within 48hrs, and posted the original Affidavit of service to your lawyer while copying you into the email so you too had a record.

Anonymous
04 Oct 2018

Case 1390. We appointed them to serve urgent documents and they very fast. Reliable and affordable service. I recommend them.

Thank you. In this case we got the call at about 3pm on a Friday asking us to serve the documents urgently because the matter was in Court on the following Monday. We collected and served them by 5pm that day.

08 Aug 2018

Case 1430. I appointed Jan to serve papers in a parental access hearing, and her expertise in tracking and interviewing uncovered a key person that opened up my complex case in my favour. It was so unexpected and gave me the greatest boost and confidence that I can highly recommend her services. Absolutely worth the extra cost.

Thank you, yes, some cases require careful thought on how to tackle delicate issues, and sometimes I have to put my clients' best interests before my financial gain. I could have taken this case to the next level and served papers, but felt that if I were to do so at that particular time, you could jeopardise parental access permanently. I recommended an alternative course of action, which I believe will give you a longer term solution. I wish you the best of luck for the future.

19 Jul 2018

Case 1441 I can’t thank Jan enough for the way she handled my enquirer about my missing son. The speed with which she conducted the investigation was amazing fast. She was kind and compassionate and showed so much empathy for my situation. Not only did she find my son but she also offered advice and guidance on how to handle our first meeting since we lost touch. I truly cannot recommend her highly enough. And lastly the price of her services are very fair. Thanks Jan.

Approximate cost: $400

Thank you. I put extra effort into this case by working past midnight because I knew you were travelling some distance to come and find him yourself. Cases like this give me a lot of job satisfaction by knowing that I am creating an opportunity to change peoples' lives for the better. All the best to both of you.

verified email - 05 May 2018

I would like to thank Jan for helping me serve documents on a tradie who had botched up a job and was evading his responsibilities my moving house and trading under another name at a different workplace. She persisted with her enquirers and managed to serve him, then personally delivered the sworn Affidavit to me at my house on a Sunday.

I was pleased to catch this guy because he is under investigation by the government for 80 similar complaints of shoddy workmanship. Hopefully the Court will deal with him accordingly and see you get the compensation you deserve. Kind regards, Jan Ross, Pathfinder Investigations Pty Ltd

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