Pathfinder Investigations Pty Ltd

5.0
based on 89 reviews

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89 reviews about Pathfinder Investigations Pty Ltd

verified email - 27 Apr 2018

Jan is a highly professional and experienced operator. She provided an efficient and excellent service of documents, coupled with a warm personal approach.
She sets out the procedure and costs for service of documents explicitly( there were no hidden surprises) and was accommodating with any questions I had.
I sincerely thank Jan for her exceptional service and highly recommend her services to others.

Thank you for your review. Most of my private clients have never had anything to do with the Court system and find it really quite daunting. Whilst I am not qualified to give legal advice, I'm happy to explain the Court procedure as well as our own.

25 Mar 2018

Jan not only completed the task with utmost professionalism but she also helped reassured my fears with my confusion of the family law system

I can't praise her highly enough for making my interaction with the family law system smooth and more comfortable.

There should be more out there with the calibre of professionalism as she does.

Hi Wendy, thanks for your kind words, it was a pleasure to help you with your procedural issues and I hope all goes well at court for you. Kind regards, Jan Ross, Pathfinder Investigations Pty Ltd, Perth

verified email - 08 Mar 2018

I would like to thank Jan for her professional handling of my request. I was hesitant to hire a Private Investigator but Jan made me feel that I was more than just a job to her. Her listening skills, compassion, drive and devotion to her work is outstanding.
Because of Jan's help, the truth is now known.

Whilst our motto is "We focus on finding the facts", we also have the feminine touch, which most of our competitors don't have. I hope that everyone can now move on and look forward to a brighter future. All the best to you. Kind regards, Jan Ross, Pathfinder Investigations Pty Ltd, Perth

17 Jan 2018

Jan is extremely helpful and knowledgeable. Quick responses. I would not hesitate to approach Jan for any future assistance I might need. Thank you, Jan. You've saved me a lot of unnecessary stress!

You're welcome, Renee. This is where you have been able to take full advantage of our 30 minute Free Consultation, albeit by email because you're on the east coast and I'm on the west. I hope you can now resolve this matter quickly with as little red tape as possible.

05 May 2017

I asked Jan to conduct surveillance on a family member because I am concerned about their welfare. Rather than take my money
She gave me some advice which will, hopefully , help us through this difficult situation.
I don't know any other business that would do that.

While I need to make money and put food on my table like anyone else, my mission in life is to help others. In this case, giving free advice was the right thing to do.

01 May 2017

Pathfinder Investigations excel in their service and are always willing to go over and above. Highly recommended.

Thank you. Most of our reviews come from private individuals, so it's nice to get some feedback from a firm of Family Lawyers as well.

12 Jan 2017

Jan served documents on several occasions and the last 1 was very difficult but she accomplished it in a timely and professional manner.
Her company is dilligent and value for money.
Would recommend her to anyone seeking a Process Server or Investigator.

Thanks Paul, yes sometimes it's difficult to catch the subject when they are "sofa-surfing" as opposed to living in one place. This is down to good old fashioned shoe leather and persistence.

23 Nov 2016

Jan did an awesome job under urgent and difficult circumstances, serving documents on someone who new the ins and outs of the law and who thought they new better.
Fortunately for me Jan was one step ahead and was able to serve the papers.
Thanks Jan

Glad to be of service.

verified email - 07 Nov 2016

I would like to thanks you for your excellent service .I contact Parhfinder to server some documents to the court and the service was very professional and fast .
Thanks you very much Jan Ross

Approximate cost: $150

In this case, I collected the documents from the client's house on a Friday evening, served them, swore the Affidavit of Service in the presence of a Justice of the Peace, and delivered it to the client, together with the Acknowledgement of Service, in less than 90 minutes. The client was very relieved that all was ready for Court for the following Monday morning.

verified email - 17 Jul 2016

We urgently needed to find & serve documents on several people who had been were ignoring our mailed letters, so we contacted Jan (who has worked for us before) and within 24 hours the documents were hand delivered to the recipients. jan was totally professional and efficient in completing this task. We highly recommend Jan.

Thanks for your review Bob, much appreciated. I also note that you were delighted with the photographs we provided as proof of service.

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