Been with them for almost 2 years yet they cancelled my policy without my permission, even after I spoke to them and specifically asked them not to cancel it and they told me they will not unless I gave it in writing or informed them on the phone. They cancelled and sent me the refund for almost a month or more and when I told them to reinstate it, they decide to send me a letter saying that I am behind in my payments even though a direct debit was due in 3 days for the entire amount.

Recently decided to actually cancel and emailed them and also confirmed over the phone that it was canceled. Yet they direct debited my account on Friday leaving me out of pocket over the weekend.

Absolutely ridiculous and incompetent. Once upon a time I held them in high regard, now just useless and will never go back to them.

Just recently moved health fund from medibank to peoplecare. I needed a good family cover for both my husband and I since we are planning to have a baby. We found peoplecare through many recommendations. We've been very happy. Not only the premiums very reasonable but the cover is very comprehensive and the amount we got back for our claims so far has been outstanding. I'm on full hospital cover with $250 excess and gold extras. I recently purchased designer frames and new lenses. It would have cost me $730 without private insurance but I got $300 back from peoplecare bringing my cost to only $430. Never had that much back with my old fund! I also claimed for naturopath service and that also had been easy and I got back a very decent amount. However, it's their customer services that I really want to praise. It's simply outstanding. Phone calls always answered within a few rings and the staff are very friendly, courteous and know their products very well. Highly recommended if you are looking for a health fund or just looking for a better one.

Approximate cost: $300/mth