We were looking in the Aspendale Gardens area to buy our first house back in 2007 and found a house we were interested in seeing. Phillips Nicholson was selling the house we were interested in. They are a bit different from other agents because they don't always have set viewings so we called to arrange a time to go through it. Kathy met us and gave us a look. We loved it and put in an offer which was accepted. Kathy was a professional and we enjoyed working with her.

On the other hand, because we had 6 months left on our lease, we decided to rent out our house for that duration. The 1st tenant decided to break her lease after 7 weeks and we were told that we would have to pay another letting fee to find another tenant. We were under the impression that if a tenant breaks a lease, THEY are responsible for the entire fee as THEY were the one who broke the contract. So, we wound up paying about 50% more fees than we were planning on due to this. We never got a good explanation of this.

Overall, we were happy with buying from them but we would never use them as a property manager.

The staff are excellent at this real estate agency. They have good product knowledge and are eager to earn your business