35 reviews about PlumbFirst

verified email - 28 Aug 2022

This company is totally dishonest and untrustworthy. They just rip you off. I had work done in my bathroom recently. I accepted a quote which at the time I thought was ok, but in hindsight it was exorbitant. On the day of installation the plumber arrived with different tap ware than I had requested. Had I not noticed he would have installed them. When I questioned him he said that was as close as he could get to what I wanted. I foolishly agreed to allow him to go ahead and install a new toilet, towel rail, toilet roll holder and basin. I was concerned I wouldn’t get the $1949 deposit back. Total cost of job $3949. The basin was the wrong size and left a 3cm gap which he tried to cover with silicone I didn’t realise this until after he had gone. Also, there was a leak under the vanity which I had to have fixed by another plumber. Stay away from Plumblast! If there were zero stars that’s what I would give them. This was Plumbfirst in Adelaide

verified email - 26 Mar 2021

Charlatans - will try and upsell and their rates are extremely high. The membership option is also a rip-off

verified email - 24 Mar 2021

absolute ripoff, $582 for $51.50 taps , the remainder is labour .. works out at over $2000.00 per hour. when you pull them up on it all they want to do is cancel the job...DO NOT USE

verified email - 30 Jan 2021

Do not use these guys for a blocked drains!!!
Get a local plumber to do it for you and save yourself heaps of cash!!!
15mins work and the bloke walked away with $500
Absolute rip offs!
I am so disappointed in them, when i rang and asked about there pricing structure the day after they had been at my place i was assured the problem i had would be $79 to fix.....

verified email - 26 Jan 2021

Had a power outage on the evening of 15/1/2021. Dan was able to successfully rectify the problem in such a short time. He was attentive, a real professional and very pleasant.We were extremely happy.

verified email - 12 Aug 2020

Do not fall into the trap of going with them or signing up membership. They charge double of what a local plumber will. High pressure water jet and CCTV inspection quoted at $608 + GST. Local plumber quoted $290+GST. Wasted my money on call out fee of $49

verified email - 07 Aug 2020

They quoted to fix our ageing toilet cisterns, took $300 deposit and then failed to fix them and only part refunded our deposit. Grrr.

17 Jul 2020

Good service, Tristran and Reece were polite and friendly, efficient, on time, and gave clear information. Replaced hot water boiler and removed old boiler. We could have got it replaced cheaper but have 10 years plus guarantee and free call outs with Plumb First

verified email - 22 Jun 2020

Plumblast! We’re $1000 lighter after foolishly letting this company near our gas problem. Promises refunds but just getting corporate motherhood statements about how great they are. I’ll just keep posting online online until they return a phone call

Approximate cost: $4000

verified email - 29 Jan 2020

Yes, stay from them. Request them to clean the pilot flame nozzle and check the thermocouple. Instead, they try to sell me a new unit for $2000. I wasnt going to fall for that, so just psy him off the $49. After he left, I managed to clean it myself with the informatiob available online.

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