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Priority One Plumbing and Electrical Services

check icon 4.9 (23)

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Reviews for Priority One Plumbing and Electrical Services (23)

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4.9
23 reviews
5 star icon
21
4 star icon
1
3 star icon
1
2 star icon
0
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0
Service Rating
4.9
Quality Rating
4.9
Value Rating
4.8
keitht602
1 review · 300 points
03 Feb 2023
Service Rating
4.0
Quality Rating
4.0
Value Rating
4.0

They did most of what they said they would do and all work done on my property was 5 star. However, they promised to visit mid morning, so I stayed home waiting for them. No visit/no phone call. They finally arrived around 4 pm. It all went perfectly from there.

kevins113
1 review · 300 points
30 Jan 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I was very pleased to get such prompt action from Priority 1 plumbing. Quotes and following invoice were all forwarded promptly. The plumber who came as very helpful in explaining what had to happen and performed the job in an effiicient and competent manner.
Kevin Stone

heathern89
1 review · 500 points
verified email - 11 Jan 2023
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I needed a plumber on an emergency basis on a Saturday morning - blocked drain. I found it surprisingly easy to reach Priority One on the phone, and the lady answering made sure that I did want an immediate appointment, having explained the extra charges for a weekend visit. I confirmed that I did, and the plumber, Adam, was at my home within two hours. He explained clearly the process he would be following, and located and cleared the blockage in the pipes. Again, he took time clearly to explain the issue. I received a follow-up call to ensure that the job had been satisfactorily completed. An efficient and professional company.

paulh74
1 review · 300 points
25 Sep 2022
Service Rating
4.0
Quality Rating
4.0
Value Rating
1.0

Very professional service and a high-quality job. Cost was $860 for around 1 3/4 hours of work plus $50 in parts, so their rate is over $450 per hour incl GST. A good job, but they are horrifically overpriced.

Approximate cost: $860

Thank you for your feedback. To assist you further please send us an email or call our office. It seems like the figure posted here does not match your job price. Please email. Thank you

02 Aug 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Adam was calm, conscientious and clear from the moment I made contact through to resolution of the issue. He was just what a panicking single Mum needed when faced with a plumbing emergency - thankyou!

klausc795
1 review · 300 points
26 May 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our emergency call late evening, when the kitchen was flooding from a leaking ‘mixer’ tap, was responded to promptly and the issue efficiently rectified by a friendly, efficient staff member, who explained the problem and recommended appropriate alternative items, and ensured that we were aware of all costs. Great work, Adam. Happy to recommend the service.

raef758
1 review · 300 points
09 May 2022
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very efficient process from quote to completing the job. Riz was professional and courteous. He arrived when he said he would be here and undertook the job expeditiously and left his work area neat and tidy.

jenny-d683
1 review · 300 points
11 Sep 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

They were very professional and went out of their way to do more than was required! Very happy with service quality and communication. Impressed and will call again

rosec782
1 review · 300 points
19 Feb 2021
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

My toilet suite was broken and I didn't knew what to do. It was 20 years old and was our only toilet in our apartment. My mom had bowel issues and needed a plumber as soon as possible. My neighbour called Priority One plumbing and luckily they were available and assured us to come within half an hour. They arrived on time and inspected toilet. I am glad he said he can fix it by evening and he did it. Also, the company keeps in contact via text messages and phone calls, so you know when to expect and what they are doing at the property.

judithd744
1 review · 300 points
17 Feb 2021
Service Rating
5.0
Quality Rating
4.0
Value Rating
5.0

Called Priority One Plumbing yesterday about my leaking toilet. Ryan came round and gave me some options about repairing the cistern or replacing it. We took his advice and decided to swap the cistern over for a new one. Our old one was about 20 years old.We used to have a different company but after our experience with Priority One Plumbing we axed them and will most likely handle all our plumbing needs with Priority One Plumbing.

Excellent value for money and would recommend to friends.My job number is 36578

juliem137
1 review · 500 points
verified email - 13 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Just a great company that went over the line to replace the damaged water heater in the tight spot. No damage anywhere and few laughs here and there always helps during this challenging times. BILL WAS OUTSTANDING. I HAVE NO QUALMS ABOUT RECOMMENDING THIS COMPANY FOR PLUMBING NEEDS.

elenar230
1 review · 300 points
11 Aug 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

These guys are so great!

They came out to us last minute, and they did a good, clean job on our leaky sink. They also had to replace a few valves under the sink, and I was grateful to have professionals working on our 50+ years old pipe.

They gave me a fair price, and I am going to have them return in a few weeks when I have our bathroom vanity replaced.

Thank You Priority one

francaw384
1 review · 300 points
20 May 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Our water supply was cut off due to a burst main under our garden. John answered my call late on Saturday, and was very helpful. He provided an competitive price. Arrived to do a patch job on Sunday morning and completed the full work on Monday. I have always found their level of service very professional and they took the time to explain the issues and provide advice. It is not easy to find that level of service these days. Also, cannot say more about their price. Of course they are not cheap but for the cost they are doing a absolutely good job.

deang997
1 review · 300 points
04 May 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

It was a totally hassle free quote last week and today, a toatally hassle free service. The tradesman were pleasant, polite and confident in the job. He installed a dishwasher and a mixer kitchen tap for us. After installing they explained the basics of how to use it and the way to maintain them in a good condition. My mom really likes this company and that is the reason we call them each time. They haven't made any situation where we had to regret in choosing them. Price are sometimes expensive but their quality never drops and most importantly available 24 hours. Thanks so much and looking forward to more works in the future.

tonyd787
1 review · 300 points
27 Apr 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Complete pullout and replacement of shower walls, tiles, base and screen. The technicians who came explained everything that the job entailed and the quote was very reasonable. Mark was great to deal with, as well as his tiller and the shower screen technician guy. They worked within my schedule and kept me in the loop every step of the way. Cleaned up as they went and not a scrap of rubbish left. Not only professional but very friendly and down to earth team. Thanks Priority One Plumbing.

verified email - 16 Apr 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I have used priority one plumbing and electrical service in Melbourne.

rogerk179
1 review · 300 points
06 Apr 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Very fast service. Friendly plumber fixed problem quickly. Great price and experienced plumber.

ericg611
1 review · 300 points
12 Mar 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Brilliant service of water purification system. Came on time which is really important. Great price , fixed quoting and work finished on time. Extremely impressed with the professionalism and will use their services again.

petern996
1 review · 300 points
27 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Great and efficient service. Provided all cost before they start work. Fixed the blocked drain issue efficiently and then provide a typed invoice within 24 hrs without any delay. Very honest plumber and did not add any extra cost and ripped up like other plumbers do. Happy to have used them. Beautiful team.

robertc588
1 review · 300 points
13 Feb 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I had Priority One Plumbing out for a toilet repair, blocked kitchen sink and blocked drain. Got a friendly service from initial phone call right through to plumber attending was excellent. All work was completed quickly and communicated to me along the way. I highly recommend Priority One Plumbing.

Could priority One Plumbing and Electrical refrain from sending me text messages after I have opted out numerous times. Thanks.

tonyr174
1 review · 300 points
03 Jan 2020
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

The plumber was extremely knowledgeable, patient and did a terrific job for us. Would highly recommend him and the whole team. No faults to say like other plumbers. Good pricing and experienced plumbers. Will only call them in future.

hughesm
1 review · 500 points
verified email - 23 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

I would highly recommend Priotity one Plumbing and Electrical Service. They are professional, turn up on time and are easy to deal with. Their work was delivered on time and everything was left in the same condition as before. Would use them again.

emmad641
1 review · 300 points
11 Oct 2019
Service Rating
5.0
Quality Rating
5.0
Value Rating
5.0

Best experience ever. Have used them for the first time and do not have any regret. Fixed my hot water system and leaking mixer tap. Very nice of the plumber who patiently answered all my questions. Knowledgeable plumbers and got the job done in a good price. Thanks Priority One Plumbing and Electrical Services.