14 reviews about RAA

13 Mar 2023

Ive been a member of the RAA for a while now and each time Ive called on them, they have got to me within 15 minutes. Friendly team. Have been very reliable and professional. Thanks RAA.

verified email - 07 Oct 2022

I've been a RAA member since 1978. I was told that RAA have been struggling to attract new members for a long time now.
The phone service for a booking is absolutely shocking.
I had to wait for someone to answer first time around 20 mins and a second time same day, to find out why a tow truck booked 3 hours prior to my second call was so late, took another 16mins for them to answer!!!
Like every other customer service these days, RAA is now joining the rest. I've never had problems with RAA before, so very disappointed that my whole day has been wasted waiting for service!!!
At least they're not using COVID and lack of staff as excuse, just that they happen to be extra busy at the time you call
Maybe stop cutting costs that affect members to this degree!

verified email - 12 May 2022

Highly recommend based on the cost and the dedicated local agents.

verified email - 19 Jun 2021

I wouldn't, you'd think with RAA+ you'd be shown an ounce of respect from the staff. But instead some of them try and get on their high horse, act like they are full of automotive wisdom yet. Will not tow your vehicle if dangerous, drives at 10kmh and says the vehicle is fine. Vehicle clearly a deathtrap, nearly died driving it home thanks to RAA and their excuses for not being able to tow. Always a catch with these morons, not to mention most roadside assist is incredibly basic stuff and nothing more.

Anonymous
28 Dec 2016

My car broke down on Christmas eve on a hill with limited vision either way. Iwas helped by lovely strangers until the raa arrived. He was so nice and gave me water and offered to drive me to the shops. The tow driver was amazing. He was professional and sorted out a sticky situation quickly. His name wad Timothy. Thankyou raa
xanthe hanson

happyshopping 28 Dec 2016

always gives great service

verified email - 23 Feb 2016

I have been a member of the RAA for over 50 years now and still use their services in different ways. In the early days our old car could cause problems, our insurance was held with the RAA and our holidays were guided by their maps and strip maps. These days we are more likely to be looking for different travel information and the discounted Woolworths wish cards which then save 5% off Woolworths shopping. Great service over the years. Thank you RAA

Shazzbot1 23 Feb 2016

I have been with the RAA since I turned 18. Have had a few call outs over the years. It's great that you can use your membership card for discounts, we have found using it at Wallis Cinemas has saved us quite a bit of money. RAA are fabulous.

verified email - 01 Sep 2015

This is an automobile association which provides a number of services for members. As well as road side assistance, there are travel consultations, maps and books for sale and also discounted Woolworths gift cards. The gift cards enable a discount of 5% of your Woolworth stores shopping. Every little bit helps.

verified email - 03 Apr 2014

I have been a member of the RAA association for over 50 years and have always been happy with the membership I hold. Recently visited the Hindmarsh Square office and found a great array of maps of various levels for our next motoring trip. Helpful service, good price for a book of maps covering Australia and also some Woolworths Wish cards which are sold with a 5% discount. So a successful visit

Shazzbot1 04 Apr 2014

I have been with the RAA/RACV for over 20 years now, have always found them to be great when I had car trouble. I have picked up some maps at times and always found them to be very helpfu.

jdeds 10 Feb 2015

Life savers! My business runs smoothly, as I can call them 24/7.

verified email - 13 Aug 2013

I have been with them for nearly 2 years now, and have used them probably more than most. My car caught on fire and they towed both me and my partner home with the car, absolutely free of charge as I was a member. I've never had to wait long for help to arrive, and when it does I'm greeted with a smile.

livvylou 17 Aug 2013

Raa is great. We live in the country so we have to wait longer lol. But a great service

verified email - 09 Jul 2013

The RAA is fantastic. I rang about a flat tyre and they were with me within 1/2 hour. Serviceman was fantastic - there was an issue with the tyre so he arranged a tow, talked to a couple of people about what needed to be done to rectify the problem and kept me informed the whole way along.

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