I had to use my Motor insurance for the second time in 2 an a half years, no fault both times, 1st was crash in 2008 now had my Ute stolen early Dec. They investigate for fraud which is a quite uncomfortable at the time but in hindsight it means they don't wast money on scammers which is comforting to know. Once the claim was on the way they were so helpful and efficient, they lease with you to establish a fair value, which is often hard when the car is gone, however i received what i thought was quite fair value and will be able to replace it with an equivalent vehicle. So overall i feel we have come out on level terms. It was not like other Insurance experience's you hear from your friends where they have to go backwards in vehicle because market value works out that way.

Roadside assist is a must, I have only ever had to call them out once, and they were very helpful, I love knowing you are covered if you breakdown or get a flat tyre.

Fantastic idea! I have one of the top covers because I drive a lot - thankfully I have never had to use it, but every time I have to call for something else (change address, etc) the staff are so helpful.

Approximate cost: $170

The staff at the RACQ call centre don't get enough credit for what they do. The deal with people everyday all day that have broken down on the side of the road and a cranky and sometimes abusive over the phone. They have always been very helpful and patient with me. After all I am ringing them for help. And where else could you get roadside assistance from $77 a year.

Approximate cost: $77

My car died on the Captain Cook Bridge in Brisbane and it was peak hour. When I called the RACQ mobile service the lovely lady on the other end really helped and was very calmng. The truck turned up quickly and The gentleman driving could not help me enough. They really helped me in a sticky situation!

Approximate cost: $membership

Andrew from Pinkenbah breakdown service who works at Brisbane Airport was quick to attend and help me with my broken down car. He was very thorough, explained things as he was searching for problems, involved me in the process even though I have no clue about mechanics, then provided a quick and easy solution to get me going again.

Approximate cost: $55

Only ever used the road side assistance twice,but when you need it you certainly are glad you belong. Lost a rear wheel from vehicle half way between Rockhampton and Mackay and the local RACQ service operator was attending us within the hour. Service operator did a 260 km round trip to get the parts we required and provide coffee and lunch for us . Had us back on the road within 8 hours of our breakdown . Service was excelant.

During the periods I had basic/Blue cover with RACQ, I never needed to use them much but it was so great to know they were there. Especially since I didn't know much about cars at first, including how to check my oil and water! A couple of times I ran out of petrol and they promptly arrived to help me out, explaining the second time that $10 worth of fuel will only take you about 15k's or so. That was when petrol was much cheaper than today of course. They were very helpful after a major accident I had a few years ago, knowing that part was taken of was very reassuring. I also have my CTP with RACQ and am very happy with that choice.

thankfully I have only needed to use this service once. My car would not start, I HAD ONLY HAD IT TWO WEEKS. he service officer came in less than 20 minutes and had found the problem within 5 minutes. Thankfully for me it was nothing serious. Friendly service and great advice which we undertook to make our car better. Have never looked back

Approximate cost: $from $66

very good, very fast, friendly, strongly recommended, Absolutely great, pay only about $140 a year & they come out to any breakdown with QLD, and then if you are interstate the other interstate clubs will cover you. What a great idea

Approximate cost: $140