5 reviews about Sapphire Hair And Beauty Spa

verified email - 22 Jul 2011

Fantastic job on my hair, my hair is soft (even though it's not my own). The price was affordable

verified email - 21 Jul 2011

I went in with a booking for a keratin hair straightening treatment. It wasn't until i arrived that i was told that they no longer do this treatment, it has been altered to be a smoothing treatment. Straight away, i was unhappy as this was not what i paid for but i went along with it anyway.
Even though i had a booking, i had to wait almost an hour, as they thought they would have time to fit in another customer before me, obviously this wasn't the case.
The staff i had doing my hair was very friendly and talkative, however i noticed alot of miscommunication between all staff.
At one point during my treatment i had to be left waiting for a while as a customer had come in to complain about a bad hair extension job.
Despite all the things going wrong i was quite happy with the result of my hair but i don't think i would go back again based on the high prices and the negative atmosphere.

Approximate cost: $350 for smoothing treatment

verified email - 02 Dec 2010

I had a lovely Spa Pedicure which was a bit pricey but very nice. The young lady who did my pedicure was very nice. The staff are very friendly and helpful. But it seemed on the day that I visited that there were way more staff (I countes 6 staff and one customer..me!) then customers! This could be a good thing.
Not a good location unless you drive. I had a 10 minute walk to the tram stop!

Approximate cost: $75

Anonymous
verified email - 08 Nov 2010

Varying customer service. Girl who answered the phone was not very accommodating but actual hairdressers and therapists were friendly. Not bad but probably wouldn't return.

Approximate cost: $100

verified email - 12 Oct 2010

A mediocre hairdressers, Alright value for money and they listen to you when you request something to be done unlike a cheap Asian hairdressers; when you ask for a trim they take 10cm off...

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