Scamps Hair & Beauty

4.7
based on 199 reviews

199 reviews about Scamps Hair & Beauty

06 Mar 2013

I made a mistake dying my hair at home and COMPLETELY fried it. I needed it fixed ASAP before work. Someone put me in touch with the wonderful staff here and they were so generous as to let me come in before the store opened and fix me up and made my horrible yellow hair into a lovely natural blonde. My only complaint was that the trainee or assistant they set to blow dry my hair was very rough and didn't actually dry my hair. Otherwise, as always, Scamps is a wonderful, cost-efficient business for all ages and I would recommend it to everyone!

Hi Kathryns10,
Thanks for the review but I wish I knew which Kathryn you are (between the two salons we have lots of Kathy's and Kathryn's) so I could thank you personally for the feedback re the apprentice who dried off your hair OK, but was a bit 'rough' on your head, which may have been a bit more sensitive than usual due to the colour correction they did for you, (but that's no excuse!) so I will definitely try to ascertain who it was and will pass on your comments to her for future reference. I'm glad you loved the new colour they did for you and hope to see you in the salon again so you don't have to suffer anther home colour disaster. Don't feel bad though, because you're not alone in the home colour mistakes, department, and that's what we're good at fixing. Cheers, Pam Lavender

verified email - 11 Feb 2013

Very pleased with my first visit. Best cut I have had for a long time so will be returning. Thank you

Hi Ann, We really appreciate you taking the time to write a review. It's even nicer to be able to pass on your postive comments to the staff. As it was your first visit you will be receiving a welcome letter and a FREE gift voucher in your letterbox very soon, and don't forget to use it on your next visit. Cheers, Pam Lavender

Flowers 16 Feb 2013

I agree, I've been going to here for 10 years now and receive so many compliments on my cut and colour!

verified email - 06 Oct 2012

Very happy with the cut and will be going back after trying a number of different hairdressers in the area that didn't live up to my expectations.

Hi Karen,
Thanks for taking the time to review us and I'm glad that we were able to live up to your expectations. We look forward to seeing you again soon. Regards Pam

Anonymous
verified email - 29 Jun 2012

I came to these guys for help after Stunners Hair & Beauty at Woodcroft ripped me off. I paid $75 for half a head of foils and my hair didn't look like it had anything done to it at all. On top of that they refused to fix it and were so disgustingly rude, I've never been treated like that. Scamps at MorphettVale were so lovely and even though they were fully booked they squeezed me in as they too were so shocked by the deplorable state my hair was in. Chantelle is a fantastic manager and a true professional and did a great job to fix what should gave been done and my hair looked lovely. If you want to feel confident that you're spending your money on a salon that will look after you and leave you satisfied, go to Scamps at MorphettVale.

Approximate cost: $20

annae75 30 Jun 2012

Sound great never been but will give it a go. So good that they could fix the problem they sound very professional.

Sorry to hear about your disappointment at another salon, but sadly sometimes communication breaks down and you can end up with a less than satisfactory result. I am really glad the girls were able to look after you at short notice and managed to make your hair look a lot better. We hope to see you again soon. Cheers, Pam Lavender

verified email - 26 Jun 2012

I had a great haircut and colour with Hanna today, the colour is perfect and very happy with the cut too. I have just moved to Adelaide and was a bit nervous about finding a new hairdresser, so am thrilled to have had such great service. Thanks!

Hi Jenny, Welcome to Adalaide! So glad to hear we eased your worries about finding a new salon after moving here recently. I'll pass on your kind words to Hanna. We look forward to seeing you again soon. Cheers, Pam

verified email - 25 May 2012

Friendly and very professional nothing is too much trouble and they listen to what you want, I'm very happy with the service my hair looks great, they also try their best to fit me in when I want with very little notice from me, I would highly recommend this salon

Hi Debw7, We always try very hard to accommodate our clients and listen to what they want so I'm glad we make you happy. Thanks for the great review. Cheers, Pam.

verified email - 24 May 2012

I was anxious about trying a new hairdresser and I wanted a natural look with highllights and emphasing my naturally curly hair. I was very keen to impress a new male in my life and he really liked it! Chantelle correctly colour-matched some subtle colours from a magazine photograph....Wow!

Approximate cost: $99

Really happy to hear from a very satisfied new client who took the time to write a nice reveiw. Thanks so much for that and we hope the new man in your life appreciates your efforts too. Cheers, Pam

verified email - 16 May 2012

The girls at Scamps listen to me and do not try to force their opinions but give me good advice. Nothing is too much trouble for them.

Hi Daisyd2,
It's always nice to know we have another happy satisfied client. Regards, Pam Lavender

verified email - 29 Apr 2012

Am very very very very very very happy with my new hair. Colour is great, cut is perfect, staff were lovely. They're professional and know their products, they listened to what I wanted and provided sound advise. It's not often I've been able to walk away from a hairdresser and say that
I love my hair but this was definitely one of them. What originally lead me to Scamps was the amazing special for new clients unsure what i was really going to get in a deal that just sounded too good to be true but what i received was nothing short of fantastic. Thanks heaps Chantalle & Sharn, after leaving the salon today and going shopping I received at least 15 comments from complete strangers on how great it looked plus the multiple 'likes' on facebook. :)

Hi Beckv, Wow, what a fantastic review! It was so good I couldn't have done any better if I had written it myself. I see by your history (in our computer) that you are a new client and you had our $99 'Wow Factor' package which you probably saw on our web site, so I'm really rapt that Chantelle and Sharn delivered exactly what was promised, plus a bit more! Thanks for the great feed-back and wait for the next surprise bonus you'll get from us in the mail very soon. Cheers, Pam Lavener (salon owner)

verified email - 17 Apr 2012

Able to walk in with my ideas of what I wanted to try and Chantelle worked through these with me. Came out with the exact colours I wanted and a the beginnings of a new DO! Very friendly staff, beautifully clean salon, very little waiting. GREAT!

Approximate cost: $120

Hi karens34, Glad to hear you got exactly what you wanted. Sometimes it's harder than others to get it exacty right, but we never stop trying. I'm also thrilled about your noticing the very clean salon because we try to keep it as nice as possibe for our clients to relax and really enjoy the total salon experience. Our coffee is pretty darn good too! Thanks for the review and we hope to see you again soon. Regards, Pam

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